WestRock Company · 1 day ago
Sr. Asst, Procurement
WestRock Company is a global leader in sustainable paper and packaging solutions. The Sr. Assistant, Procurement is responsible for managing the movement of recyclable materials, ensuring high levels of customer service while liaising between various stakeholders including suppliers and customers.
CommercialManufacturingPackaging ServicesPaper ManufacturingSustainability
Responsibilities
Managing the movement of recyclable materials generated through the converting production process to internal Smurfit Westrock mills and external customers
Scheduling pickups weekly as per allocations provided by sales team
Serving as the first point of contact for suppliers and customers to satisfy their needs and expectations
Developing and nurturing positive and collaborative relationships with all internal and external capabilities such as Logistics, Accounting and Sales
Liaising between Sales Team, Supplier and Customer, communicating and facilitating resolution on all pertinent issues
Building and maintaining relationships with assigned accounts and proactively monitoring activity to ensure that all counterparty information is current in the system
Assisting with onboarding of new accounts by collaborating with Sales Team and Master Data Team
Aiding suppliers, customers and carriers with payment and invoice inquiries and discrepancies
Working in conjunction with other departments and locations to resolve disputes in a timely fashion
Assisting with training of new hires
Participating in in-house continuing education to further knowledge and skills
Qualification
Required
High School diploma
Microsoft Office – Intermediate or higher proficiency in Excel, Outlook, PowerPoint, Word
Typing – High Proficiency
Strong ability to learn new systems
Communication Skills - Communicate effectively with a variety of audiences – from direct peers up to senior leadership within our division, as well as with internal and external suppliers and customers. Clearly expresses ideas in a written and spoken format. Able to build rapport with and understand perspective of others. Effectively listens, speaks, and writes in a business context. Capable of conveying key messages clearly and correctly
Detail oriented and organized with ability to coordinate changes with schedules and carriers in a timely manner
Adaptable to Change - Able to shift with an ever-changing environment as business grows
Customer Orientation - Ability to conduct business with the supplier's and customer's best interest in mind
Big Picture Thinker - Be able to understand how your role fits into the overall business of both the company and the industry
Creativity - Bring improvement ideas and a willingness to assist in implementing those ideas and solutions
Collaboration/Teamwork - Work effectively with and through others in the organization outside the line of formal authority – both within your team, as well as with other teams or those in leadership – to accomplish organizational goals and to identify and resolve problems
Problem Solving – Ability to identify and research issues while seeking resolutions to minimize cost and satisfy all stakeholders
Results Driven - Focus on achieving both personal and team goals to exhibit our core value of Excellence
Persuasiveness - Use appropriate interpersonal style and communication methods to gain acceptance of an idea, plan, activity, service or product from prospects and clients
Ethics & Integrity - Behave in accordance with WestRock's core values all times and encourage the same behavior in others. Act based upon the best interest of WestRock and build trust with colleagues across the organization
Preferred
BA/BS or equivalent experience in a high-volume customer service or support environment
Benefits
Corporate culture based on integrity, respect, accountability and excellence
Comprehensive training with numerous learning and development opportunities
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Company
WestRock Company
Smurfit Westrock is the global leader of paper-based packaging solutions.
H1B Sponsorship
WestRock Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (25)
2022 (8)
2021 (24)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-09-12Acquired
2015-07-02IPO
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-11-04
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