IT Associates · 3 days ago
Quality Assurance Engineer (Retail / E-comm site)
United States
Contract
Remote
Senior Level
$58/hr - $63/hr
5+ years expIT Associates is seeking a detail-oriented Quality Engineer with strong experience in end-to-end (E2E) testing of custom retail e-commerce platforms. In this role, you will help ensure the highest quality of the e-commerce site by maintaining comprehensive test strategies that validate the full customer journey, collaborating closely with product, development, design, and business teams.
Communications InfrastructureConsultingInformation Technology
Hiring Manager
Sheetal C.
Responsibilities
Develop and implement end-to-end (E2E) test strategies covering the complete customer flow on the e-commerce platform — including search & browse, product details, cart, checkout, payments, order confirmation, and post-purchase experiences
Execute functional, integration, system, regression, and E2E tests across web, mobile, APIs, and backend systems
Validate critical integrations with payment gateways, shipping providers, tax services, inventory/OMS, and ERP systems
Create and maintain detailed and reusable test plans, test cases, and test scripts based on functional requirements and user stories
Define test data requirements and manage environments to support consistent and repeatable testing
Identify, document, and report defects clearly with steps to reproduce, severity, and expected vs. actual behavior
Work with developers and product owners to triage issues, validate fixes, and ensure timely resolution
Support or develop automated test scripts and frameworks to accelerate regression testing and increase overall test coverage
Integrate automated tests into CI/CD pipelines to support continuous quality validation
Partner with cross-disciplinary teams — product, design, backend, DevOps — to clarify acceptance criteria, discuss edge cases, and contribute to quality outcomes during sprint planning and refinement
Support User Acceptance Testing (UAT) and business validation activities
Identify issues that impact user experience, performance, or edge-case user journeys, and provide insights to mitigate them before release
Qualification
Required
5+ years of QA or Quality Engineering experience, focused on Large e-commerce, retail platforms
Demonstrated experience designing and executing end-to-end test strategies and scenarios
Strong functional testing skills across UI, APIs, and backend flows
Good experience with test management and defect tracking tools like Azure Devops
Knowledge of automation frameworks and scripting (Selenium, Cypress, Playwright, etc.) and the ability to collaborate on automation approaches
Excellent analytical and problem-solving skills
Clear communication skills for reporting bugs and test results to technical and non-technical stakeholders
Strong attention to detail and user-focused quality mindset
Preferred
Experience with retail checkout flows, tax and shipping APIs, inventory systems, and payment processor integrations
Exposure to Agile development processes
Previous work on custom e-commerce platforms (not just off-the-shelf SaaS solutions)
Comfortable with data and integration testing, including API validation and basic SQL queries
Benefits
Medical
Dental
Retirement
Other benefits
Company
IT Associates
IT Associates provides businesses and organizations with IT, data, consulting, and communications services and equipment.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin Quinn
Sr. Client Partner
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