Service Writer jobs in United States
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Tuckahoe Holdings, LLC · 1 day ago

Service Writer

positionGDN Greenville SC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$21/hr - $23/hr

Tuckahoe Holdings, LLC is seeking a Service Writer to enhance customer service through one-on-one consultations with clients regarding parts and service options for their equipment. The role involves scheduling service work, managing customer relationships, and communicating effectively with technicians and parts teams.

FinanceFinancial ServicesProfessional Services
badNo H1Bnote

Responsibilities

Greet customers and maintain a positive customer relationship throughout the entire experience to ensure repeat business
Consult with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
Schedule all service work and provide supervision of administration and warranty
Communicate with the Parts team for the technicians’ parts needs and verify that the parts are entered properly on service orders
Communicate effectively to customers regarding technicians’ findings
Maintain and manage workload in a fast-paced work environment with an emphasis on multi-tasking

Qualification

Customer serviceData entryAutomotive experienceCommunication skillsOrganizational skillsComputer proficiencyTeamworkAttention to detail

Required

Previous experience working in automotive or construction industry preferred
Excellent customer service, interpersonal, and communication skills (verbal and written)
Must be able to manage heavy phone volume with great data entry skills while paying close attention to details
Have strong organizational skills, attention to detail, and an elevated level of competence with computer related programs
Be professional and hard working with a customer-friendly approach to service
Be comfortable working in a team setting
Must be able to learn company designated software within a reasonable amount of time allotted

Benefits

Health, Dental, Life & Disability Policies
Employee Discounts
401K Plan with Company Match
Flexible Spending Account
Paid Holidays & Vacation
Training & Advancement Opportunities

Company

Tuckahoe Holdings, LLC

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Tuckahoe Holdings, based in Richmond, Virginia, is a family-run diversified holding company, focused on owning middle market companies indefinitely.
dateFounded in 2015
location
Richmond, Virginia, USA
people-size1001-5000 employees
web-link
https://www.tuckahoeholdings.com

Funding

Current Stage
Late Stage
Total Funding
$72.17M
2025-12-19Series Unknown· $20M
2024-01-22Series Unknown· $2.17M
2023-08-15Series Unknown· $50M

Recent News

TradingView
Tuckahoe Holdings Acquires Gateway Dealer Network, a Leading Industrial Equipment Dealership Network, from Brightstar Capital Partners
2024-02-20
Richmond Inno
Richmond private equity firm Tuckahoe Holdings raises $50M
2023-09-26
SEC
Form D
2023-08-16
Company data provided by crunchbase