JG Wentworth · 1 day ago
Product Manager- Digital Experience
King of Prussia, PA
Full-time
Hybrid
Senior Level
5+ years expJG Wentworth is transforming from a single-product legacy brand into a multi-solution financial platform that empowers everyday Americans to take control of their financial future. We’re seeking a Product Manager, Digital Experience to lead the development, optimization, and performance of our digital experiences across the entire customer journey.
Debt CollectionsFinancial ServicesLegal
Hiring Manager
Anna Camcam
Responsibilities
Develop a cohesive digital experience roadmap that aligns with JG Wentworth’s multi-product strategy (Debt Relief, Structured Settlements, Home Equity, and future offerings)
Translate business goals and user needs into clear product strategies, hypotheses, and success metrics
Define and track key performance indicators (KPIs) across funnel stages: acquisition, conversion, engagement, and retention
Continuously monitor competitive benchmarks and evolving customer expectations to inform optimization priorities
Collaborate with engineering teams to facilitate execution of ideas
Collaborate with analytics teams to design test-and-learn frameworks, ensuring experiments are statistically valid and actionable
Manage and prioritize a product backlog based on business impact and user value, balancing short-term conversion wins with long-term brand experience
Partner with UX and Engineering to design, test, and deliver high-impact digital features and optimizations (e.g., lead flows, prequalification journeys, dashboards, calculators, and cross-sell experiences)
Own the full lifecycle of initiatives — from problem discovery and requirements definition to post-launch analytics and continuous improvement
Define clear hypotheses and target KPIs for A/B and multivariate testing; interpret test results and translate them into actionable insights
Regularly review metrics and proactively seek out new and improved date/mechanisms for visibility, ensuring your programs stays aligned with organization goals
Collaborate with marketing, compliance, and operations stakeholders to ensure consistent customer experience across all digital touchpoints
Communicate product decisions, trade-offs, and learnings in a clear, data-driven way to both technical and non-technical audiences
Build strong, collaborative relationships with General Managers and cross-functional partners to align on product goals and prioritization
Advocate for customer-centric, data-informed decision making across the organization
Foster a culture of experimentation, continuous learning, and agile execution within the product team
Represent digital experience performance in senior leadership reviews and cross-functional planning sessions
Qualification
Required
5+ years of product management or digital experience optimization in fintech, financial services, or a high-growth digital consumer business
Strong analytical background: ability to define KPIs, structure A/B tests, and draw insights from large datasets
Proven ability to translate complex technical or analytical findings into clear business recommendations
Deep understanding of UX principles and customer journey mapping; experience working closely with design teams
Experience using voice of customer data to design a digital experience
Experience collaborating with cross-functional teams including engineering, analytics, marketing, and compliance
Excellent communication and stakeholder management skills, with a track record of influencing senior leaders
Passion for improving financial health and delivering digital experiences that empower customers
Preferred
Experience with conversion rate optimization (CRO), marketing technology (e.g., Segment, Braze, Optimizely), and digital analytics tools (GA4, Looker, Heap, Amplitude)
Familiarity with regulated financial products and compliance-driven environments
Demonstrated success leading through influence, without direct authority, building engagement, and partnering across organizations at the highest level, including engineering and design teams
History of supporting decisions through business analysis and data, while supporting a balance with intuition and creativity
Experience with conceptualizing complex interrelated applications and system platforms, as well as the ability to communicate those systems to non-technical team members and business partners
Benefits
Full Medical/Vision/Dental Benefits
401K with Company Match
Flexible Hybrid or Remote Schedule
15 Days PTO
Paid Holidays
An Unmatched Company Culture
On-Site Gym & Gym Membership Reimbursement
Monthly, Quarterly and Annual Bonuses
Employee Referral Bonuses
Public Transportation Discounts
Company Happy Hours
Business Casual Dress Code
Company
JG Wentworth
JG Wentworth is a financial services company that focuses on helping consumers who are experiencing financial hardship.
501-1000 employees
H1B Sponsorship
JG Wentworth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
Funding
Current Stage
Public CompanyTotal Funding
$730MKey Investors
One William Street Capital
2025-09-04Debt Financing· $300M
2025-08-05Debt Financing· $400M
2023-02-01Debt Financing· $30M
Leadership Team
Ajai Nair
Chief Information Officer
Gaurav Marballi
Chief Analytics & Digital Officer
Recent News
2025-11-05
2025-09-12
2025-08-09
Company data provided by crunchbase