Charles Schwab · 1 day ago
Director, AI and Automation, Financial Crimes Risk Management
Orlando, FL
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expCharles Schwab is committed to empowering clients to create their own destiny through investing. The Director of AI & Automation will lead the Financial Crimes Risk Management team in implementing solutions that enhance risk detection and response using AI and RPA, while ensuring alignment with organizational priorities and regulatory standards.
Financial Services
Responsibilities
Lead a team to improve operational efficiency using RPA and AI
Define and maintain the FCRM AI and automation strategy and multi‑year roadmap across detection, investigations, operations, and risk mitigation
Prioritize use cases against risk impact, feasibility, and regulatory readiness; drive parallel runs and controlled rollouts in concert with 1LOD/2LOD governance
Architect AI solutions (ML models, agentic workflows, orchestration, guardrails) that consume governed data via approved interfaces
Operationalize Schwab’s Responsible AI and AI Risk Management standards within FCRM projects (documentation, explainability, lineage, monitoring, rollback plans)
Partner with the SEDA Director to define an AI strategy that aligns with FCRM, CRM, and Schwab priorities, and deliver a roadmap that positions AI as a driver of risk management and operational excellence
Design and execute FCRM’s AI and RPA strategy in collaboration with the SEDA Director, emphasizing risk mitigation, efficiency, and scalability
In coordination with FCRM’s SEDA Director, strengthen foundational capabilities by enhancing data governance, trust, and architecture to support AI-driven automation and improve data discoverability and usability across FCRM
Re-engineer processes using First Principles methodology to embed automation and AI into core workflows for maximum impact
Deploy advanced AI capabilities and automation such as natural language interfaces, pattern recognition across transactions and behaviors, and predictive and generative AI to accelerate investigations, improve reporting, and enable proactive risk detection
Advance automation in Conduct Risk, AML, and Fraud to streamline processes, ensure consistency, and deliver measurable cost savings
Collaborate with stakeholders across FCRM, CRM, and Schwab to align automation and AI initiatives with organizational priorities and regulatory expectations
Qualification
Required
Deep understanding of automation, AI, and related processes
Experience leveraging algorithms, machine learning, and AI for financial crimes prevention, detection, and investigation
10+ years' experience in risk analytics and automation in financial services
Significant management or supervisory experience
Demonstrated change management, analytical and strategic capabilities
Strong relationship-building and stakeholder engagement skills
Effective problem-solving skills with minimal guidance
Effective time management and multitasking skills
Outstanding interpersonal, influencing, and communication skills
BS/BA degree required
Preferred
Advanced/professional degree or securities license(s) a plus
Benefits
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Company
Charles Schwab
We have plans for every turn you take.
10001+ employees
H1B Sponsorship
Charles Schwab has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (579)
2024 (468)
2023 (455)
2022 (705)
2021 (483)
2020 (282)
Funding
Current Stage
Late StageLeadership Team
J
Jim McGreevy
Senior Project Manager
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