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LIM College · 2 days ago

Student Financial Services Counselor

New York, NY

Full-time

Hybrid

Entry, Mid Level

$52K/yr - $55K/yr

2+ years exp

LIM College is a female-led institution focused on the global business of fashion and lifestyle. The Student Financial Services Counselor provides counseling and guidance on financial aid processes, collaborates with various departments to support students, and maintains accurate student records and documentation.

EducationFashionNon Profit

Responsibilities

Follow office policies and procedures with respect to all processes and responsibilities

Counsel students and families in person, in writing and over the phone on all matters relating to financial aid application, eligibility, and awards

Understand services and resources available for students across campus

Collaborate with colleagues in the Registrar's Office, Student Financial Services, Academic Advising, and Admissions Office to meet students' needs

Maintain student records with documentation of contacts, communications, and counseling

Analyze various system generated reports and take action as needed to ensure timely awarding and disbursement of student financial aid

Assist with default prevention measures

Make recommendations and referrals to other institutional personnel as needed to support the student experience

Review complex federal income tax returns and other documentation submitted and determine appropriate next steps for application

Participate in high school financial aid nights and financial aid advocacy and professional membership organizations

Support senior financial aid counselor(s) and financial aid advisor with time sensitive projects as assigned

Escalate complex student files for review and assistance to ensure a seamless student first experience in resolving any extraordinary circumstances

Perform related duties and special projects as assigned

Qualification

Financial Aid Management softwareFederalState financial aid lawsPowerFaids experienceMS Office SuiteCustomer service skillsAnalytical abilitiesComputer knowledgeCash Management knowledgeProblem-solving abilitiesProject management skills