Graybar · 1 day ago
Supervisor, Customer Service
Dallas, TX
Full-time
Onsite
Entry, Mid Level
$65K/yr - $65K/yr
1+ years expGraybar Electric Company is seeking a Supervisor Customer Service to oversee a team dedicated to providing exceptional customer service. In this role, you will supervise the customer service department, establish work procedures, train employees, and collaborate with the branch team to drive sales growth.
Electrical DistributionSupply Chain ManagementWholesale
Responsibilities
Supervise a customer service department, including assigning and reviewing the work of others
Establish department work procedures, prepare schedules and expedite workflow of purchase orders
Train and develop employees
Ensure every customer experience is top notch in quality
Collaborate with branch team to grow sales
Recommend transfers, promotions, increases, and terminations
Qualification
Required
Strong communication skills
A passion for customer service
Supervisory and leadership skills
Ability to handle a variety of customer situations with enthusiasm and tact
1+ years experience required
Preferred
2 year or 4 year degree preferred
Benefits
Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.
Company
Graybar
Graybar is a distributor of electrical, communications and data networking products.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.5B2025-06-30Debt Financing· $750M
2018-08-13Debt Financing· $750M
Leadership Team
Kathleen Mazzarella
President and CEO
Brian Delaney
Senior Vice President, West Region and Subsidiaries
Recent News
2025-12-11
2025-12-10
PR Newswire
2025-12-08
Company data provided by crunchbase