Elite Flooring, Inc. ยท 1 day ago
Administrative Warranty Coordinator
Elite Flooring is a leading floor covering contractor headquartered in Atlanta, GA, specializing in services for national and regional home builders. The Warranty Coordinator will manage warranty coordination, communicate with builder warranty personnel and homeowners, and ensure the resolution of warrantable items after closing.
Real Estate
Responsibilities
Develop a thorough understanding of warranty policies and procedures
Evaluate all warranty service requests to ensure that they are valid and fall within warranty guidelines
Schedule warranty and repair service with homeowners and / or builders
Monitor and track all warranty jobs to ensure completion
Maintain positive relations with homeowners and builders
Keep current with warranty guidelines and homeowner warranty manuals
Qualification
Required
Develop a thorough understanding of warranty policies and procedures
Evaluate all warranty service requests to ensure that they are valid and fall within warranty guidelines
Schedule warranty and repair service with homeowners and/or builders
Monitor and track all warranty jobs to ensure completion
Maintain positive relations with homeowners and builders
Keep current with warranty guidelines and homeowner warranty manuals
General understanding of the construction or home building industry
Problem-solving abilities
Ability to multitask in a fast paced environment
Self-starter with a positive attitude
Excellent communication skills
Proactive customer service approach
Benefits
Health insurance- 100% of employee premium paid
Dental, Vision, Supplemental insurance: Available as employee paid benefit
Paid time off (PTO)
100% Company-paid benefits: Life Insurance and AD&D coverage
Paid Holidays
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance