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TIH · 4 days ago

Travel & Expense Lead Consultant

Charlotte, NC

Full-time

Onsite

Senior Level

6+ years exp

TIH is a company that focuses on optimizing supplier partnerships and enhancing employee experiences through integrated travel and expense solutions. The T&E Lead Consultant will develop and execute strategies for supplier management and parcel shipping, ensuring cost efficiency and compliance while collaborating with various corporate functions.

Insurance

Comp. & Benefits

Responsibilities

Lead strategic negotiations with suppliers to secure favorable contracts, optimize pricing structures, and maximize rebates and cost savings

Establish and maintain strong supplier relationships through proactive engagement, performance monitoring, and alignment with organizational goals

Conduct Quarterly Business Reviews (QBRs) to assess supplier performance against KPIs and SLAs, ensuring accountability and continuous improvement

Implement compliance frameworks and governance standards to mitigate risk and uphold ethical sourcing practices

Drive innovation in supplier engagement by identifying opportunities for process optimization and leveraging technology for enhanced visibility

Develop and execute carrier strategies, including contract negotiations, rate optimization, and rollout plans to achieve cost efficiency and service excellence

Ensure operational governance and regulatory compliance across all shipping activities, maintaining audit readiness and adherence to corporate policies

Monitor and control shipping budgets, implementing cost-reduction initiatives and tracking performance against financial targets

Enhance spend visibility and reporting maturity through centralized dashboards, advanced analytics, and actionable KPIs for leadership decision-making

Champion automation and system integration initiatives to drive efficiency, reduce manual processes, and improve data accuracy across platforms

Collaborate cross-functionally with Operations, Finance, IT, and Human Resources to align strategies, ensure seamless program execution, and deliver measurable business outcomes

Identify organizational challenges, develop clear problem statements, and lead efforts to design effective solutions

Streamline processes and implement best practices to improve efficiency across corporate functions

Articulate and implement change strategies across diverse stakeholder groups, fostering adoption and minimizing resistance

Act as a change agent and enabler, demonstrating the ability to influence and guide a large group of stakeholders toward compliance with corporate policy in a decentralized, locally empowered office environment

Qualification

Supplier managementData analysisNegotiation skillsCompliance knowledgeCorporate travel experienceParcel shipping technologiesProject managementChange managementCross-functional collaborationCommunication skillsOrganizational skillsDetail-oriented

Required

Bachelor's degree in Business, Supply Chain, Finance, or related field is preferred

6+ years of experience in supplier management, procurement, project management, or operations is desired

Strong negotiation and vendor relationship management skills

Proficiency in data analysis and reporting tools

Excellent communication and cross-functional collaboration abilities

Knowledge of compliance, governance, and audit standards

Experience in corporate travel and expense programs

Familiarity with parcel shipping technologies and carrier management

Ability to see the big picture and connect disparate pieces into a cohesive strategy

Highly organized and detail-oriented; capable of managing multiple priorities in a fast-paced environment

Preferred

PMP (Project Management Professional) preferred

Benefits

Medical, dental, vision, life, disability, and AD&D insurance

Tax-advantaged savings accounts

401(k) plan with company match

Generous paid time off programs, including company holidays, vacation and sick days, new parent leave

Restricted stock units and/or a deferred compensation plan

Company

TIH

TIH, the fifth largest insurance broker in the United States, offers highly consultative risk management services and nearly all types of coverage, including personal, small business, corporate, employee benefits, life and health, and title.

Founded in 1922

Charlotte, North Carolina, USA

5001-10000 employees