Reqroute, Inc ยท 1 day ago
Technical Writer Gen AI
Reqroute, Inc is looking for a Technical Writer specializing in Generative AI. The role involves using AI tools to simplify complex product concepts and developing a unified content strategy while collaborating with cross-functional teams.
Staffing & Recruiting
Responsibilities
Use in-house AI tools to make complex product concepts, workflows, and tasks easily comprehensible and appealing to diverse audiences โ from end users to network administrators to developers
Drive a unified content strategy. Establish standardized release processes, content development best practices, and delivery and feedback mechanisms in the team
Serve as the voice of the user, using AI-driven content analytics to provide valuable feedback to engineering, product management, and technical marketing teams
Identify the significantly complex information needs of target audiences, develop appropriate content plans, and manage the execution of those plans
Perform resource workload assessment and balancing across projects
Create high-quality technical content for complex product and solution deployment needs
Take on special projects/stretch assignments outside the scope of regular tasks
Contribute actively to integrating the latest Gen AI use cases in existing and new content workflows
Demonstrate proven ability in team building and the mentoring of junior writers
Qualification
Required
7+ years of experience in technical writing
Exceptional writing skills and an in-depth understanding of technical writing principles
Solid understanding of Generative AI principles and their practical application in prompt engineering, model evaluation, and ethical considerations for content creation
Strong technical aptitude to comprehend and simplify complex networking technologies
Proficiency in content structures, CMS, source management, and governance to implement effective content strategies
Strong critical thinking and problem-solving skills, leveraging data and AI-driven insights to proactively address content gaps
Excellent collaboration and teamwork skills, with proven ability to lead cross-functional teams and foster innovation
Familiarity with structured authoring environments (e.g., DITA, XML)