Bluesight · 1 day ago
Outbound Technical Support Representative - Part-time
United States
Part-time
Remote
New Grad, Entry Level
$23/hr - $27/hrBluesight is a high growth healthcare information technology company focused on medication intelligence solutions. They are seeking a part-time Outbound Technical Support Representative to provide support for hospital customers, ensuring customer issues are diagnosed and addressed promptly.
Artificial Intelligence (AI)Enterprise SoftwareHealth CareInformation TechnologySoftware
No H1B
Responsibilities
Ensure all customer issues are diagnosed and addressed promptly
Interface with customers and vendors to troubleshoot and mitigate data delivery issues
Document troubleshooting steps taken and escalate customer issues when appropriate
Other technical support tasks as needed
Qualification
Required
Must live in the United States and be eligible to work for any employer without work visa sponsorship
Available to work part-time hours during standard EST business hours
You are tech-savvy and comfortable leveraging technical tools
Strong and reliable internet access from your home
Familiarity executing Python scripts
Knowledge of MongoDB and the ability to execute find commands
Strong communication skills
Ability to demonstrate meeting etiquette and active listening
Customer service orientation
Interest and ability to learn our Patient Privacy and Diversion SaaS tools
Company
Bluesight
Bluesight is a medication intelligence company that utilizes AI and machine learning to reduce risks and solve supply chain inefficiencies.
Founded in 2011
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$49.87MKey Investors
Thoma BravoBaxter VenturesKaiser Permanente Ventures
2023-07-17Private Equity
2017-01-01Debt Financing· $7M
2016-06-20Series C· $20.4M
Leadership Team
Kevin MacDonald
Co-Founder & CEO
M
Mark D Peters
Chief Financial Officer
Recent News
Precedence Research
2025-09-10
2025-08-19
Company data provided by crunchbase