Apply on Employer Site

Walmart Canada · 1 day ago

Senior Director, Strategic Account Management - Data Ventures

Bentonville, AR

Full-time

Onsite

Director/Executive

6+ years exp

Walmart Canada is transforming retail by leveraging data to provide actionable insights. They are seeking a Senior Director of Strategic Account Management to drive business growth by developing and maintaining relationships with food suppliers and merchants.

DeliveryRetailShopping

Responsibilities

Lead and inspire high-performing teams of account managers and experienced professionals, fostering a culture of excellence, belonging, and continuous development

Drive strategic merchant engagement at scale, building collaborative partnerships across departments and geographies to advance business priorities and accelerate adoption of key initiatives

Apply advanced analytical and technical skills to interpret complex, contextual datasets, derive actionable insights, and advise senior stakeholders on enterprise-level decisions

Simplify and communicate complex data for diverse audiences, enabling customers and partners to make informed decisions that drive business growth

Implement and oversee organizational business plans by identifying evolving customer and operational needs, proactively adapting to market, industry, and regulatory changes

Champion customer-centricity by establishing robust communication and engagement strategies, managing mutual value propositions, risks, and benefits, and ensuring exceptional client experiences throughout the partnership lifecycle

Provide strategic Voice of Customer (VOC) feedback to product and business teams, representing both supplier and merchant perspectives to inform product roadmaps, enhancements, and innovation

Model integrity and ethical leadership, cultivating an environment of trust, respect, and accountability, and ensuring compliance with company values and standards

Develop and institutionalize best practices for account planning, forecasting, cross-selling, and continuous improvement, setting standards and metrics for the broader organization

Connect ideas to long-term growth opportunities, confidently making tough decisions that shape the future direction of the business

Create inventive solutions for complex, enterprise-wide challenges, leading cross-functional teams to address the organization’s biggest problems and opportunities

Orchestrate collaborative work plans with third-party consultants, merchants, operations, and suppliers to maximize supplier and Walmart value, and deliver measurable return on investment from product and partnership initiatives

Capture, package, and communicate success stories, case studies, and best practices, sharing insights and driving adoption of innovative solutions across the organization

Qualification

Business developmentAccount managementData analysisRetail LinkSQLAlteryxCustomer-centricityLeadershipCommunicationCollaboration

Required

Bachelor's degree in Business, Accounting, Finance, Marketing, or related field and 6 years' experience in business development, account management, market development, product development, or related area

OR 8 years' experience in business development, account management, market development, product development