ScotCanBC · 1 day ago
Office Manager
Charlotte, NC
Full-time
Onsite
Mid Level
$17/hr - $18/hrKimbrell's Furniture is looking for motivated individuals to join their Management Team as Office Managers. This role involves acting as a liaison between the company and customers, requiring strong customer service skills and the ability to manage collections and payments effectively.
E-CommerceElectronicsFurnitureRetail
Responsibilities
Interact with customers diligently, courteously and professionally while collecting payments
Must have good knowledge of cash management procedures and best practices. Ability to handle transactions accurately and responsibly
Follow set strategies for collection procedures
Monitor accounts to identify outstanding debts
Ability to gather and verify customer’s personal and credit information
Retain customer loyalty while initiating processes for collection of payments
Maintain and update record of customers from whom collections are made
Qualification
Required
Proven experience or similar role
Cooperation and ability to work in a team setting is a vital skill required for this position
Knowledge of billing procedures and collection techniques
Working knowledge of MS Office and databases
Patience and ability to manage stressful work situations
Excellent communication skills (written and oral)
Problem-solving skills
High school diploma is required
Preferred
Bilingual is preferred but not required
Collection and Sales experience a plus
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Company
ScotCanBC
The Scottish Canadian Business Association of British Columbia, ScotCanBC, is a not-for-profit organization that seeks to expand trade & investment between Scotland and British Columbia.
Founded in 1915
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase