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Southwest Airlines · 1 day ago

Crew Scheduling Strategy Summer 2026 Internship

TX-Dallas

Internship

Onsite

Intern

$21/hr - $23/hr

Start in 2026 Summer

Southwest Airlines is committed to providing a stable work environment and is seeking a Crew Scheduling Strategy Intern for Summer 2026. The intern will assist in improving Crew Scheduling processes through strategic analysis, project execution, and collaboration, while gaining hands-on experience in project management and operational efficiency initiatives.

Public Transportation

Growth Opportunities

No H1B

Responsibilities

Gather, analyze, and interpret quantitative and qualitative data on the competitive landscape to generate insights that inform labor-related recommendations

Synthesize and communicate clear insights from analysis performed

Support the development of illustrations and insights needed to present analytical findings

Enhance the department’s knowledge of key economic and industry-related topics and current events

Interact with team members and leaders in support of Southwest’s vision: 'To become the world’s most loved, most efficient, and most profitable airline.'

Define and execute project plans for multiple simultaneous projects or for a single complex project, including scope, budget, and schedule; execute tasks defined in the project plan to achieve project goals

Validate and help develop business cases and drive alignment with customers, utilizing this to develop project scope, objectives, and goals

Identify potential project risks, assess impact, and assist project managers in developing mitigation plans

Assist in drafting status reports that convey project progress, overall health, and key issues to leadership and stakeholders

Support strategy consultants by analyzing data, crafting clear narratives, and assisting in the creation of executive-ready presentations that communicate insights and recommendations

Drive research, analysis, and development support for new business opportunities when necessary

Collaboratively engage with peers and leaders across the company to gather qualitative input, research hypotheses, and source data

Pose questions and offer perspectives to Strategy & Portfolio team members and leadership to help develop project solutions and recommendations

Lead and facilitate project meetings and presentations (including analysis) to leadership

Work with stakeholders to draft slides or other media to communicate insights from analyses

Strive for a high level of individual ownership when completing assigned project tasks

Seek to rapidly develop subject matter familiarity, even if new to the topic

May perform other job duties as directed by Employee’s Leaders

Qualification

Analytical skillsMicrosoft Office SuiteProject managementData analysisPresentation skillsCommunication skillsProblem-solvingTeam collaborationAttention to detail

Required

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available

Strong analytical and problem-solving skills with attention to detail, including the ability to collect, manipulate, and interpret data and then package and present it to Department Leaders

Must be a self-starter who can work with minimal oversight and seek out subject matter experts to obtain information and data in a professional manner

Must be proactive in identifying opportunities to support fellow Team Members when bandwidth is available

Must ensure accuracy of work

Must have strong written and verbal communication skills

Must have the ability to quickly learn about new business areas to identify and resolve issues quickly

Must have the ability to properly manage highly sensitive and confidential information

Experience in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)

Skilled with developing communications and presentation materials in PowerPoint and performing analysis in tools such as Excel

Knowledge of project management methodologies, processes, and procedures

Skilled in identifying problems and reviewing related information to develop and evaluate options and implement solutions

Skilled in leading teams to deliver on timelines and scope

Skilled at requirements gathering across cross-functional work groups, creating meeting minutes, action item lists, and driving assigned actions to close

Ability to handle simultaneous projects and tasks, and adapt to a fast-paced, changing environment while maintaining strong attention to detail

Ability to collect, organize, visualize, and assimilate data, including turning raw data into meaningful information using data-oriented analytical tools and visualization software

Ability to collect and synthesize qualitative data into meaningful insights alongside quantitative analysis

Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Ability to apply general rules to specific problems to produce answers that make sense

High School Diploma, GED or equivalent education required

Progress toward a degree, major, or minor in Business, Business Analytics, Operations Research, Aviation Management, Strategic Planning, Finance, Economics, Statistics, Mathematics, or similar degree required

To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship

Minimum 2.5 cumulative GPA at the time of application

Must be at least 18 years of age

You must have a valid U.S. Social Security Number to complete the full hiring process