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Arkansas Children's · 1 day ago

Financial Counselor I-2

Little Rock, AR

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Arkansas Children's is a healthcare organization dedicated to providing support to children and families. The Financial Counselor I-2 role involves assisting uninsured and under-insured patients with the Medicaid application process, financial assistance, and connecting them to necessary resources for revenue recovery.

Hospital & Health Care

Growth Opportunities

Responsibilities

Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB transports

Works as an assister for the federally facilitated insurance marketplace

Collects deductible, co-pay and all other applicable forms of payment, including ongoing payment plans

Conducts efficient follow-up to include: Work queue management, email, CRM, In-basket, reports and insurance/COBRA coordination and documentation

Performs Medicaid intake, SSI, FAP and CHC Application process, including RX, renal and any other available external resources. Conducts follow-ups on assigned accounts

Maintains compliance with No-Surprise-Billing through written and verbal notification of price estimates, including ABN and Self-pay absolute protocol

Collaborates with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians. This includes initial, retro and change requests

Performs other related duties as assigned