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SHAZAM Network - ITS, Inc. · 3 days ago

Client Executive, EFT Solutions

United States

Full-time

Hybrid

Mid Level

$74K/yr - $92K/yr

3+ years exp

SHAZAM Network - ITS, Inc. is a national company focused on strengthening financial institutions through innovative solutions and exceptional customer service. The Client Executive, EFT Solutions, is responsible for managing client relationships in the electronic funds transfer sector, delivering tailored solutions, and driving revenue growth while ensuring compliance with industry standards.

FinanceFinancial ServicesService Industry

No H1B

Responsibilities

Develop and maintain strong relationships with existing and prospective clients to understand their EFT needs and business objectives

Present and demonstrate EFT solutions tailored to client requirements, ensuring alignment with regulatory and compliance standards

Develop and present complex pricing proposals and competitive analyses for financial institutions and negotiate contract renewals

Collaborate with cross-functional teams to coordinate the implementation and ongoing support of EFT services for clients

Represent SHAZAM at trade shows and associations to generate leads and strengthen partnerships

Monitor client accounts to identify opportunities for upselling or cross-selling additional EFT products and services

Provide timely and effective resolution of client inquiries and issues related to EFT solutions, maintaining high levels of client satisfaction

Stay informed about industry trends, regulatory changes, and competitive offerings to advise clients proactively

Prepare and deliver regular reports on client activity, sales performance, and market feedback to senior management

Qualification

Client managementElectronic funds transferPayment processingSalesforceData analyticsAnalytical skillsInterpersonal skillsCommunication skillsProblem-solving

Required

Minimum of 3 years of experience in client management or sales within the financial services or payment solutions industry

Strong understanding of electronic funds transfer systems, payment processing, and related compliance requirements

Proven ability to manage multiple client accounts and deliver customized solutions in a remote work setting

Strong interpersonal and communication skills are essential for building trust and maintaining long-term client relationships

Analytical skills help in assessing client data and market trends to identify growth opportunities and tailor solutions accordingly

Proven ability to think critically and solve problems in fast paced environments, with a focus on strengthening client relationships and driving business outcomes

Ability to travel 50%, including some overnight travel to various locations

Must possess a valid driver's license to drive on Company business and provide documentation of current personal auto insurance ($300,000 in personal liability coverage is required)