Apply on Employer Site

Solar Energy Solutions · 1 day ago

Sales Development Representative (SDR) - Inbound Lead Qualification

Lexington, KY

Full-time

Onsite

New Grad, Entry Level

$40K/yr - $45K/yr

Solar Energy Solutions is a company focused on delivering high-quality renewable energy solutions. The Sales Development Representative (SDR) will handle inbound inquiries, qualify leads for the sales team, and represent the brand professionally to prospective solar customers.

BatteryEnergyRenewable EnergySolar

Responsibilities

Handle inbound phone calls from prospective solar customers (approx. 80% of total calls), as well as current customer inquiries and service requests (approx. 20%)

Qualify inbound leads using a standardized script and criteria: gather essential information, assess fit, and gauge readiness to move forward

Warm up prospects by embodying our brand voice, building rapport, and helping them feel confident and informed

Route qualified leads to our Solar Consultants for technical follow-up, proposal generation, site visits and closing

Document interactions and lead details thoroughly in our CRM to ensure a smooth transition for the sales team

Make outbound follow-up calls to missed leads, voicemails, and form fills to re-engage prospects quickly and efficiently

Respond to inbound emails from interested parties and engage in initial email outreach when appropriate

Filter out non-sales-related calls (e.g., B2B vendors, service requests) and route them appropriately within the organization

Conduct customer satisfaction calls after installation to ensure a positive experience and identify any unresolved issues

Request online reviews and referrals from happy customers to help build our brand and generate additional leads

Qualification

CRM proficiencyVerbal communicationInterpersonal skillsCustomer service experienceSales experienceOrganizational skillsDetail-orientedIndependent work