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Chubb · 1 day ago

Corporate Trainer, Sr

Triangle Plaza 8750 W. Bryn Mawr Avenue, Chicago, IL, 60631, US

Full-time

Onsite

Mid, Senior Level

3+ years exp

Chubb is a leading provider of insurance and is seeking a Senior Corporate Trainer to join their team. The role involves preparing and facilitating training sessions for Operations and Claims staff, ensuring effective training delivery and continuous improvement in the onboarding process.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Prepares and facilitates both face-to-face and live virtual training for corporate staff to suit an adult learner

Ensures training program delivery builds skills in both Combined/Chubb systems and the product lines for proper preparation of employees to service clients

Collaborates with functional areas across the organization in the onboarding of new employees who support Group clients

Partners with sales and sales training colleagues to learn about and prepare for new blocks of group business lines

Plays role in creation of Group training content: is comfortable with identifying initial training needs for new product or systems implementation

Identifies gaps in new hire training content and delivery

Continuously seeks ongoing feedback and keeps lines of communication open to classroom participants, peers and management team

Issues assessment tools to monitor participant progress

Consistently monitors and assesses a participant’s performance, trends, and identifies specific skill/gaps to ensure training objectives are satisfied

Communicates with leadership on an ongoing basis

Provides input and makes recommendations regarding the procedures and practices of training

Performs basic administrative functions to maintain organization and classroom management; tasks could include managing attendance, training calendars, and records

Performs other related duties and activities as required

Qualification

Facilitation experienceVirtual training proficiencyLearning technology experienceBroker/Group Insurance trainingDisability claims knowledgeWebEx proficiencyAdobe Connect proficiencyB2B Sales experienceOral skillsMS Suite proficiencyOrganizedBilingual English/SpanishWriting skillsDetail orientedCommunication skills