The University of Texas at Austin · 1 day ago
Senior Administrative Associate
Austin, TX
Full-time
Onsite
Mid, Senior Level
$50K/yr - $50K/yr
3+ years expThe University of Texas at Austin is committed to fostering meaningful connections and supporting a diverse community. They are seeking a Senior Administrative Associate to support core administrative and operational functions within the Office of the Registrar, assisting students, faculty, and staff with academic records and university policies.
Corporate TrainingEducationHigher EducationUniversities
Responsibilities
Conduct various activities in the Office of the Registrar, including but not limited to assisting students, faculty, and staff in person, by phone, or via email regarding academic records, university policies, and administrative processes. Provide general consultative support at Texas One Stop
Process requests related to academic records, transcripts, course information, and other Registrar-managed data. Enter, update, and verify the accuracy of records in university systems. Maintain and organize documents, write and edit office correspondence, and compile information for reporting purposes
Research and retrieve data to respond to inquiries and requests from the university community or external entities. Troubleshoot customer inquiries, issues, and complaints, providing timely and accurate resolutions
Coordinate the exchange of information with academic and administrative offices consistent with institutional policy, state law, and federal regulations. Communicate information and data to students, faculty, staff, and reporting entities
Represent the office as a departmental liaison. Serve as lead for one or more functional tasks or projects within the unit
Actively participate in meetings, training, and presentations. Analyze, interpret, and present data or process updates. Participate in and provide support to office and cross-campus project teams
Qualification
Required
Bachelor's degree and three years of administrative experience, or a high school diploma/GED and seven years' administrative experience
Demonstrate competency in the use of the Microsoft Office suite and Adobe Acrobat
Demonstrate adaptability, experience working in a team setting, attention to detail, ability to engage, be motivated in the work environment, both strong written and oral communication, and strong interpersonal communication skills
Ability to display tact and professionalism, work cooperatively in the office environment, and provide excellent customer service
Require minimal supervision and use of time efficiently
Respond to requests for service and assistance
Exhibit sound and accurate judgment
Demonstrate persistence and overcome obstacles
Ability to take initiative in working both independently and in cooperation with others
Preferred
Experience with student academic records in a university setting
Experience working with the UT Mainframe
Extensive experience in a position that demonstrated advanced competency in direct customer service, problem-solving, process improvement or related job knowledge
Proven ability to analyze issues and offer practical solutions
Demonstrated organizational ability, negotiation skills, and ability to work under pressure
Experience in identifying and resolving problems in a timely manner
Experience learning, understanding, interpreting, and explaining complex policies and/or legislation
Experience working in a university environment and assisting individuals from a variety of cultures
Strive to continuously build knowledge and skills
Experience managing student workers/employees
Benefits
Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Company
The University of Texas at Austin
The University of Texas at Austin is one of the largest public universities in the United States.
10001+ employees
H1B Sponsorship
The University of Texas at Austin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (210)
2023 (175)
2022 (186)
2021 (187)
2020 (190)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Republic Capital Group
2022-09-14Series Unknown
Leadership Team
Will Whiting
Chief Development Officer
Recent News
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