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Lexington Medical Center · 2 days ago

Clinical Apps Analyst III

Columbia, SC

Full-time

Onsite

Senior Level

7+ years exp

Lexington Medical Center is a comprehensive healthcare network in South Carolina, recognized for its excellence in nursing care and as a leading employer in the region. The Clinical Apps Analyst III will analyze, design, implement, and support Hospital Information Systems and electronic health records, serving as a liaison between clinical users and the application team to enhance system functionality and user training.

Health Care

Responsibilities

Utilizes in-depth understanding and knowledge of workflows, policies, and procedures, patient care/clinical business processes, regulatory requirements and best practices to:

Analyze existing practices by facilitating communication, cooperation and information from key users, ensuring patient safety and consistent practices throughout the organization

Resolve problems and recommends solutions through research, inquiry and data analysis maintaining logs and tracking of issues

Design, redesign and analyze processes and apply knowledge to build software application

Contribute to the preparation of testing scripts and participates in testing for implementation, upgrades, and fixes. Performs unit, system and integrated testing tasks

Primary liaison between business units, technology and support teams

Elicit system requirements using interviews, document analysis, requirement request, business and workflow analysis. Level III analysts will be facilitators and key decision drivers

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level data into details, abstract up from low level data to general understanding and distinguish user request from underlying true needs

Collaborate with developers, vendors, subject matter experts; to establish technical vision and analyze trade-offs between usability and performance needs

Serves as project champion to promote the integration of technology into the clinical setting

Works with Information System Specialist and subject matter experts to develop tools and resources specific to the application. Level III analysts will be developers and decision makers

Prepares and presents to different groups in an effective manner appropriate for the audience. Level III analysts are primarily presenters

Participates and supports project and team goals, objectives and timelines working with a sense of urgency and accuracy to ensure effective implementation

Documents needs assessments, processes, system requirements, change management, and user training materials to ensure successful communication to both technical team and the end user

Assists in software selection and evaluates emerging technologies staying abreast of best practices

Successfully engage in multiple initiatives simultaneously

Coordinates system acquisition and implementation of assigned applications, including hardware and software.Level III analysts would coordinate

Manages system set up and implementation

Monitors system performance

Participates in the planning and preparation of go-live implementation as well as updates, patches, and other routine maintenance. Level III analysts plans, participations, implements and communicates; may lead and direct work activities of others

Utilizes technical expertise to strengthen the knowledge and skills of related team members

Provides ongoing user support and training, when applicable, paying keen attention to user needs and opportunities to offer solutions and modify processes to improve patient care and related efficiencies

Identifies reports and develops report specifications for report writers to meet the needs of the application user

Documents support calls and ongoing issue management

Proactively communicates and collaborates with external and internal customers including vendor solution providers

Communicates with vendors as needed for system performance problems and question. Levels 3s escalate issues to appropriate internal personnel and communicates with vendors

Participates in short, medium and long range system planning

Initiates and/or maintains project plan documentation

Attends continuing education courses, seminars and conferences to keep abreast of Information Technology developments

Participates and supports change management process. Level III analysts will optimize and manage change management process, procedures and tables for all clinical applications

Follows 'Service Excellence' guidelines

Performs all other duties as assigned by authorized personnel or as required in an emergency, e.g., fire or disaster

Qualification

Epic CertificationClinical Information SystemsProject ManagementBusiness AnalysisMicrosoft OfficeCommunication SkillsOrganizational SkillsInterpersonal SkillsPresentation Skills