Insight Global · 1 week ago
ServiceNow IT Project Manager
Insight Global is a staffing company that is assisting a fintech client in seeking a Senior Project/Product Manager to oversee the execution of ServiceNow Service Catalog implementation. This role is essential for establishing a single source of truth for service catalog data and enhancing lifecycle management processes for users.
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Responsibilities
Drive the roadmap and execution for ServiceNow implementation
Collaborate with internal. technical operations teams and external ServiceNow implementation partners
Ensure alignment with ITIL best practices and IT service management principles
Translate business needs into scalable technical solutions without requiring hands-on configuration
Act as a liaison between corporate IT and customer-facing teams to improve incident management workflows
Utilize hybrid methodologies (SAFe, waterfall, lean) and tools such as JIRA for project tracking
Communicate effectively with stakeholders at all levels
Qualification
Required
7+ years of experience as a Project Manager and/or Product Manager at an enterprise level
Strong technical aptitude and ability to understand complex systems and integrations
Familiarity with ServiceNow or similar ITSM tools
Solid understanding of ITIL framework and service management processes
Ability to work independently, take initiative, and deliver results with minimal guidance
Excellent communication and stakeholder management skills
Preferred
Experience managing large-scale ServiceNow implementations
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Recent News
Maryland Daily Record
2025-09-26
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