Myriad360 · 2 days ago
Account Manager- North Carolina (Remote)
United States
Full-time
Remote
Mid Level
$70K/yr - $80K/yr
3+ years expMyriad360 is a growing company seeking a highly organized and customer-centric Account Manager to join their team. The role involves partnering with Account Executives and clients to provide exceptional support throughout the sales operations process and building long-term relationships with clients.
Cloud ComputingConsultingCyber SecurityInfrastructureSecurityVoIP
Responsibilities
Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors
Support new client onboarding and growth initiatives in collaboration with Sales
Generate timely, accurate quotes and ensure smooth order placement and processing
Oversee customer account management including contract and agreement negotiations
Coordinate with internal/external teams to forecast stocking needs and delivery schedules
Act as a client advocate with a focus on improving the customer experience
Collaborate cross-functionally to ensure on-time and accurate delivery of all orders
Escalate risks appropriately and support remediation efforts
Complete ongoing security awareness training and comply with company policies to the requirements section
Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
Other duties as assigned
Qualification
Required
3–5 years in client-facing account management, sales support, or relationship management
Proven success managing multiple accounts with accuracy, responsiveness, and strategic focus
Skilled in quoting tools, CRM systems (e.g., Salesforce)
Excellent written, verbal, and presentation communication skills
Analytical thinker who uses data insights to anticipate challenges and identify client-focused solutions
Highly organized and efficient in fast-paced, deadline-driven environments
Proactive problem solver who anticipates needs and drives solutions independently
Collaborative, adaptable team player with a customer-first mindset
Must be based in the United States and reside in North Carolina
Preferred
Background in technology, IT solutions, or channel distribution preferred
Experience in procurement, supply chain, or logistics coordination a plus
Benefits
Unlimited Paid Time Off (PTO)
Incentive compensation plans for all employees
Company-funded 401k contributions
Zero-cost employer-covered health insurance
Annual BYOD (Bring Your Own Device) reimbursement up to $500
Paid Parental Leave
Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!
Company
Myriad360
Cybersecurity - Cloud - AI - Data Center Modernization
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew Fisher
Founder & Chief Culture Officer
Samara Halterman
Chief Marketing Officer
Recent News
2025-10-30
Company data provided by crunchbase