Micron Technology · 2 days ago
IT Software Support Engineer
Boise, ID - Main Site
Full-time
Onsite
Entry Level
1+ years expMicron Technology is a world leader in innovating memory and storage solutions. As an IT Software Support Engineer, you will support, develop, and maintain software solutions for Technology Development and future HVM facilities, focusing on critical manufacturing software and collaborating with various teams to ensure high-quality support and delivery.
ComputerHardwareManufacturingSemiconductor
Responsibilities
Minimize IT impact and reduce support levels
Resolve critical IT downtime issues through repairs or workarounds
Monitor and respond to line and IT system performance promptly
Contribute to AI systems and workflows to improve team effectiveness
Develop permanent software solutions for critical business needs
Design and build support, maintenance, and metric-gathering utilities
Collect, analyze, and present data, including efficiency enhancements and root cause analysis
Recommend solutions to improve production, engineering, and process efficiencies
Learn new tools to maintain and troubleshoot existing software
Create and manage training documentation for 1st and 2nd level IT support
Create and maintain KPIs and ITSI monitoring solutions. Splunk knowledge a plus
Qualification
Required
BS in Computer Science/Engineering or related field, or 1-2 years of IT support or semiconductor operations experience
Strong focus on continuous improvement and results
Excellent written, verbal, and cross-cultural communication skills
Proven analytical, troubleshooting, and debugging abilities
Strong organizational and project management skills
Ability to solve problems across teams and global locations
Working knowledge of: C#, Perl, Bash, Visual Basic (.NET), SQL, XML, Linux, Unix, Windows, Python, PowerShell, HTML
Preferred
Professional team environment and customer support experience
Background in manufacturing tracking systems or processes
Benefits
Choice of medical, dental and vision plans
Benefit programs that help protect your income if you are unable to work due to illness or injury
Paid family leave
Robust paid time-off program
Paid holidays
Company
Micron Technology
Micron Technology is a semiconductor company that produces DRAM, SDRAM, flash memory, SSD and CMOS image sensing chips.
10001+ employees
H1B Sponsorship
Micron Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (573)
2024 (429)
2023 (299)
2022 (626)
2021 (564)
2020 (538)
Funding
Current Stage
Public CompanyTotal Funding
$8.9BKey Investors
U.S. Department of Commerce
2025-04-24Post Ipo Debt· $1.75B
2025-01-16Post Ipo Debt· $1B
2024-04-18Grant· $6.1B
Leadership Team
Sanjay Mehrotra
Chairman, President & CEO
Gursharan Singh
Senior Vice President BE Operations
Recent News
2026-01-09
2026-01-08
thecanadianpressnews.ca
2026-01-07
Company data provided by crunchbase