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ECLARO · 1 day ago

Resource Manager

New York, NY

Contract

Onsite

Mid Level

$48.72/hr - $48.72/hr

3+ years exp

ECLARO is seeking a Resource Manager for their client in the Financial Services Industry, specifically in New York, NY. This role involves coordinating design and creative capacity while managing workflow visibility to ensure efficient operations across multiple value streams.

Staffing & Recruiting

H1B Sponsor Likely

Responsibilities

Maintain an accurate, up-to-date picture of design and experience team capacity across all value streams

Match skills and availability with incoming work, collaborating with Design Leads for final assignment decisions

Monitor workload distribution, surfacing risks, bandwidth constraints, and opportunities to rebalance

Oversee the work intake process, ensuring requests are complete, clear, and aligned with value stream priorities

Facilitate regular syncs to ensure work readiness, priority clarity, and accurate staffing needs

Communicate status updates, risks, and changes to appropriate stakeholders

Maintain documentation, dashboards, and reporting related to resourcing, workflow, and project tracking

Support improvements to intake, assignment, and planning processes to increase predictability

Help ensure consistent use of tools such as Figma, Jira, Asana, or Workfront

Provide weekly updates on design utilization, upcoming capacity, and cross-stream demand

Support longer-term forecasting for contractor needs, hiring plans, or load balancing across teams

Qualification

Resource managementProject coordinationDesignOps/CreativeOpsAgile/Scrum workflowsFigmaJiraAsanaStakeholder managementCommunication skillsOrganizational skillsCollaboration

Required

3-5+ years of experience in traffic management, resource management, project coordination, or DesignOps/CreativeOps

Experience working in design, UX, creative, or product development environments

Strong understanding of product experience workflows and Agile/Scrum product development cycles

Exceptional organizational, communication, and stakeholder management skills

Ability to balance multiple priorities and navigate ambiguity with confidence

Familiarity with tools such as Figma, Jira, Workfront, Asana, Airtable, or similar systems for resource & workflow tracking

A collaborative mindset and a passion for improving how teams operate

Experience with design and creative teams

Strong knowledge of product development process and associated workflows/resourcing needs

Strong knowledge of Asana (Workfront is a plus)

Dealbreaker: Lack of experience with design or creative teams

Benefits

401k Retirement Savings Plan administered by Merrill Lynch

Commuter Check Pretax Commuter Benefits

Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

Company

ECLARO

ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines.

Founded in 1999

New York, NY, US

1001-5000 employees

http://www.eclaro.com

H1B Sponsorship

ECLARO has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2023 (1)

2022 (2)

2020 (1)

Funding

Current Stage

Late Stage

Leadership Team

Nicholas Butcher

QA CTO Label Specialist

Dan Broderick

Chief Delivery Officer

Company data provided by crunchbase