Microsoft · 1 day ago
Sales Director
United States, Multiple Locations, Multiple Locations
Full-time
Hybrid
Director/Executive
$133K/yr - $223K/yr
10+ years expMicrosoft is a leading technology company, and they are seeking a Sales Director to oversee the development of customer plans and drive high-volume sales. This role involves managing a team, executing strategies, and fostering relationships with key partners to enhance account management and customer engagement.
Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Initiates collaborative opportunities with key internal and external partners and business and technical decision makers in developing, sharing, and promoting mutually beneficial, customizable joint investment plans to grow sales and partner impact, leveraging relationships, and industry expertise
Oversees efforts to share Microsoft and partner strategies into other segments of the customer's account and ensure customer success in the acquisition, implementation, and consumption of Microsoft's and partner's services and solutions
Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation)
Coaches team on expanding strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience
Leads regular meetings for strategic accounts with relevant partners
Enacts strategy for affecting transformation for partners to build solutions and applies an ecosystem-wide perspective to better position partner growth at all levels
Directs the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts
Leads, challenges, and inspires team to focus on top priorities and challenges to drive business case
Leverages industry expertise to anticipate industry direction and ecosystem
Oversees the development of a mature/dynamic multi-year customer plan detailing critical insights and new business opportunities aligned to customer priorities
Leads and coordinates a diverse team and key stakeholders (e.g., industry experts) on plan execution (e.g., prioritization, delegation) and drives accountability to deliver on account plans and grow the account
Prepares for future needs by incorporating the 3 Horizons Model into account planning and leverages resources equally across the 3 Horizons, as well as provides long-term strategic insight to customers as a trusted partner
Manages team efforts to execute on collected feedback on additional needs, products, and features to develop targeted strategies for customers
Demonstrates a developed understanding of the customer's business model to articulate growth opportunities, leveraging industry knowledge to shape ecosystem
Collaborates with relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account
Leverages internal network of industry experts to strengthen knowledge of the industry (e.g., emerging trends, influencers), competitors (e.g., Amazon Web Services [AWS], Salesforce) customer business priorities (e.g., challenges, competitive landscape) and leverages in-depth knowledge of Microsoft's offerings (e.g., product landscape, solutions, strategy to address customers needs) to provide leadership, share knowledge internally, and mentor the account management team on ways to gain deeper industry knowledge that ultimately addresses customer needs
Explores and uncovers technologies and confirms customer interest, and has an understanding of where Microsoft may not be able to compete
Ensures a strong, comprehensive understanding of customer's business needs, priorities, and strategies and industry insights, competition, market competitive trends, and the customer's customers across their team
Guides internal colleagues on ways to develop deeper customer knowledge
Coaches team on anticipating customers' needs to deliver new insights on customers' business strategies
Articulates need to address customer's business needs (both internally and to the customer)
Manages efforts to act on opportunities to optimize offerings and delivers solutions into overall long-term business strategy
Coaches team to synthesize information via annual reports, 10-Ks, reads LinkedIn articles, and leads ongoing customer/partner conversations to learn more about customer issues
Identifies new potential market opportunities for the customer, leveraging industry expertise
Proactively owns and elevates a transformative customer engagement strategy to foster customer trust and brand growth and loyalty
Sets team-wide tone for building and maintaining long-term strategic customer relationships and for driving larger impact for the customer
Defines and executes governance model to ensure mapping across seniority levels
Managers deliver success through empowerment and accountability by modeling, coaching, and caring
Model: Live our culture. Embody our values. Practice our leadership principles
Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn
Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others
Leverages understanding of customer business and ability to translate customers' business priorities to Microsoft solutions, and engages Microsoft decision makers to drive customer's strategy, goals, and optimization
Engages and influences decision makers of the account (e.g., senior leaders, executives) on Microsoft's vision, strategy, and value, and positions Microsoft to increase customer's budget allocated to Microsoft, tailor solutions that satisfy customers' key performance indicators (KPIs)
Transforms features into business outcomes that accelerate the customer's digital presence
Leverages quantifiable business metrics that address business outcomes for the customer and holds others accountable to those metrics
Supports the development of the business transformation and co-innovation strategy for the assigned account that is based on customer's expected outcomes and Microsoft's added innovative value, and opens doors to new opportunities grounded in an understanding of industry trends, customer needs, competitor differentiators, and final consumer perspectives
Maintains team-wide awareness of market changes to drive new industry-relevant cloud solutions to customers
Brings greater customer/partner ecosystem together with the customer to discuss how to enrich customer's value to their customers, and creates mutually agreed upon roadmaps on how to capture innovation/transformation within strategic accounts
Drives execution of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome
Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and oversees recovery action plan to improve customer's overall experience
Implements customer-focused and mutual success criteria, such as executive steering committees, quarterly business reviews, and scorecards
Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy
Enables customers to provide feedback directly to leaders to help transform account space by establishing open communication channels for feedback, providing leader sponsorship, and providing direction to others to ensure customer feedback is addressed through the One Microsoft approach
Uses business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions to connect decision makers in the account to the broader Microsoft solutions, provides leadership to guide others on tailoring presentations, and generate new opportunities
Advocates internally to promote the relevance of Microsoft's expertise for the customer
Earns and maintains status as a trusted advisor to the assigned account's business decision makers by bringing ideas and narratives, leveraging industry expertise, establishing ongoing cadences, and bringing together the customer's customers
Navigates the stakeholder landscape and mobilizes and mentors the account management team and relevant stakeholders with industry expertise to expand the partnership with decision makers of the assigned account
Leverages best-in-class sales and communication strategies and tools to address business needs and identify opportunities
Challenges and holds customers accountable by creating an environment of joint accountability and speaks up when customer is pursuing an inefficient path
Creates and qualifies new opportunities by identifying strategic opportunities (e.g., large, long-term) within accounts and guiding the customer on how to best identify new opportunities, leveraging customer and industry relationships
Directs team to create 'Points of View' for customers, and maintains awareness of emerging patterns across the industry to anticipate customer needs and concerns
Acts on new business opportunities across the team by leveraging a partner ecosystem, and empowers team members to find new opportunities by setting a clear vision and energy for the team to drive towards
Qualification
Required
Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 13+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience
8+ years experience making recommendations to and/or collaborating with mid-to-senior level executives
8+ years experience closing large, complex agreements/deals
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
Bachelor's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience
1+ year(s) people management experience
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
2026-01-06
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