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Paradigm · 1 day ago

Return to Work Coordinator

United States

Full-time

Remote

New Grad, Entry Level

$21/hr - $23/hr

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The Return-to-Work Coordinator plays a crucial role in facilitating the placement of injured workers in Transitional Duty assignments and maintaining relationships with nonprofit organizations to support these placements.

Health CareHospitalMedical

Responsibilities

Develop and maintain relationships: Establish and nurture partnerships with nonprofit organizations to create a network of potential Transitional Duty placement sites

Identify suitable assignments: Collaborate with nonprofit organizations to identify appropriate Transitional Duty roles that match injured workers' physical abilities, restrictions, and skill set

Facilitate placements: Coordinate the placement of injured workers in selected Transitional Duty assignments, creating draft offer letter, creating driving instructions, and setting up the time tracking process

Maintain internal database of nonprofit transitional work sites

Communicates challenges with placement process to Transitional Return to Work Specialist to strategize next steps

Accurately document time and case activity on individual files in case management software (Alarisware)

Performs other duties as necessary and assigned

Communicate with stakeholders: Maintain open communication with injured workers, nonprofit partners, and TRTW Specialists to ensure a smooth and effective volunteer experience

Manage administrative tasks: Track volunteer hours, manage timesheets, and update case management software with relevant information

Resolve issues and concerns: Address any problems or conflicts that may arise during the volunteer assignment, working collaboratively with all parties involved

Qualification

Customer Service ExperienceHeavy Phone WorkManage PrioritiesAssociateBachelor’s Degree

Required

Associate or bachelor's degree preferred

Must be comfortable with heavy phone work

Customer Service Experience

Ability to manage competing priorities

Benefits

Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).

Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.

Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.

Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.

Learning and development:One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.