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NEOGOV · 1 week ago

CDA-Animal Health Adminstative Assistant Reallocation (Adminstrative Assistant III)

Broomfield County, CO

Full-time

Onsite

Mid Level

$51K/yr - $61K/yr

3+ years exp

NEOGOV is part of the State of Colorado and focuses on strengthening and advancing Colorado's agriculture. The Administrative Assistant III will provide high-level administrative support for the animal health and disease control programs, ensuring quality customer service and managing data entry and compliance tasks.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Providing quality customer service via phone (1 of 2 primary positions to answer phones) and email

Answering the phone to gather information and to relay import requirements for livestock entering the state, and when necessary, issuing a permit number to the caller

Receives Certificates of Veterinary Inspections and other movement records for preparation and entry into the data repository

Receives and updates missing information from animal movement forms from veterinarians and responds to requests for information from other state agencies

Processes health certificates/Certificate of Veterinary Inspections (CVIs), which involves ensuring accuracy, completeness, and acceptability of materials and following up on incomplete or insufficient information

Reviews those health certificates for compliance and coordinates with veterinarians to resolve any noncompliance issues before escalating them to the traceability team

Converts hard copy documents or records to electronic files by operating scanners, office printers, and other data storage devices

Assists in training new hires on database use and other duties as needed

Processing mail when in the office

Filing, organizing, and assisting other staff as necessary

Any other duties as assigned

Qualification

Administrative support experienceCustomer service skillsData entry proficiencyProficient in MS OfficeDetail-orientedCommunicationTeam playerWork under pressure

Required

Three (3) years of high level experience in administrative support in an office setting

A combination of education and experience as administrative support in an office setting equal to three (3) years

Excellent interpersonal, communication

Detail oriented

Knowledge of basic administrative duties

Excellent customer service skills, in person and over the phone

Proficient use of computer applications (MS Work, Excel, ect) and Google Docs

Ability to write detail-oriented reports

Excellent communication skills; able to communicate effectively and articulately in writing and orally with diverse communities in all corners of the state

Work well under pressure

Highly resourceful team-player, with the ability to also be extremely effective independently

Preferred

Administrative experience working for the State of Colorado

Benefits

Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus optional 401(k) and 457 plans

Medical and dental health plans

Employer supplemented Health Savings Account ($60 per month)

Paid life insurance, plus additional optional life insurance options

Paid Short Term Disability and optional Long Term Disability coverage

11 paid holidays per year plus generous vacation and sick leave accruals

BenefitHub state employee discount program

Employee Wellness program State of Health

Excellent work-life programs, such as flexible schedules, remote work opportunities, free parking, professional development and more!