PreSales Collective · 3 days ago
Solutions Consultant, Fulfillment
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$110K/yr - $135K/yrFlexport is a company focused on transforming global trade through innovative technology and exceptional people. As a Solutions Consultant, you will bridge the gap between client needs and Flexport's capabilities, optimizing supply chains and integrating complex systems to deliver tailored solutions.
Communities
Responsibilities
Evaluating client opportunities for operational and technical feasibility, culminating in approvals or alternative recommendations
Collaborating with Operations, Product, Sales, Support, and external clients to instill confidence and drive successful outcomes
Hands-on troubleshooting of issues using tools such as CloudWatch, Metabase, and Postman
Continuously refining our approach to solutions engineering and contributing to the evolution of Flexport’s product offerings
Mentoring the sales team on best practices, product features, and requirements, while maintaining our knowledge management database
Acting as a trusted advisor to internal teams and clients, ensuring the best possible experience from pre-sales to post-implementation
Qualification
Required
Significant experience in logistics, supply chain, or eCommerce, preferably in pre-sales, solution design, or support roles
Agility to learn quickly and adapt in an industry that's constantly evolving
A solid understanding of web APIs, Warehouse Management Systems (WMS), Electronic data interchange (EDI), and Enterprise Resource Planning (ERP) systems, and how they interact in supply chains
In-depth knowledge of warehouse operations and workflows
Experience with tools like CloudWatch, Metabase, and Postman for troubleshooting and problem resolution
Strong troubleshooting and analytical skills to navigate complex problems with confidence
Exceptional communication skills, with the ability to engage directly with clients and resolve challenges effectively
Familiarity with managing knowledge bases and a willingness to take ownership of documentation and resources
Ability to work flexible, untraditional hours as needed
A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry
Company
PreSales Collective
Community for all things PreSales: Leaders + Sales, Solution, Value Engineers + Solutions Architects + Aspiring SEs.
Founded in 2020
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jose Espinoza ☁
PreSales SoCal Co-Founder & PSC Regional Lead
Company data provided by crunchbase