Hopedale Medical Complex ยท 1 day ago
Admitting/Registration Clerk
Hopedale, IL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $18/hrHopedale Medical Complex is seeking an Admitting/Registration Clerk who will serve as the first point of contact for patients at the hospital. The role involves handling patient information, promoting quality customer service, and ensuring smooth patient flow through effective communication and organization.
Health CareMedicalNon Profit
Responsibilities
Greet all patients and answer all incoming phone calls, promoting quality customer service
Record patient demographic information, insurance, and billing information into the CPSI computer system; research missing information and obtain signatures on required forms
Counsel patients and families regarding financial issues such as insurance
Provide information to the patient/representative about billing, complaint process, patient rights and visiting hours. Distribute hospital specific literature
Collect and record payments and/or forward information to the Patient Accounts Department personnel
Maintain orders sent to the hospital by referring offices
Compile an estimate of patient payment responsibility for their services and communicate this information to the patient
Is familiar with the HMC payment policies and various options for payment and the financial assistance program
Screen calls to ascertain nature and urgency of inquiry
Keep the waiting area orderly throughout the day
Order and maintain supplies as required
Treat patients and their families with respect and dignity
Ensure confidentiality of patients' information
Performs other related work as required or requested
Qualification
Required
Must be able to handle the duties of both a receptionist and medical secretary
Skills to collect and organize information to keep the flow of patients running smoothly
Greet all patients and answer all incoming phone calls, promoting quality customer service
Record patient demographic information, insurance, and billing information into the CPSI computer system
Research missing information and obtain signatures on required forms
Counsel patients and families regarding financial issues such as insurance
Provide information to the patient/representative about billing, complaint process, patient rights and visiting hours
Distribute hospital specific literature
Collect and record payments and/or forward information to the Patient Accounts Department personnel
Maintain orders sent to the hospital by referring offices
Compile an estimate of patient payment responsibility for their services and communicate this information to the patient
Familiar with the HMC payment policies and various options for payment and the financial assistance program
Screen calls to ascertain nature and urgency of inquiry
Keep the waiting area orderly throughout the day
Order and maintain supplies as required
Treat patients and their families with respect and dignity
Ensure confidentiality of patients' information
Performs other related work as required or requested
Benefits
Tuition Reimbursement
Excellent benefits - health, dental, vision, and life and disability insurance
Quality childcare located on site
HMC Wellness Center membership
401(k) plan with employer match
Company
Hopedale Medical Complex
Hopedale Medical Complex is a non-profit organization that offers independent living facilities and professional health & medical services.
Founded in 1955
201-500 employees
H1B Sponsorship
Hopedale Medical Complex has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
Funding
Current Stage
Growth StageCompany data provided by crunchbase