Technical Support Specialist jobs in United States
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SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED · 1 day ago

Technical Support Specialist

Sanmina Corporation is a leading integrated manufacturing solutions provider in the Electronics Manufacturing Services market. The Technical Support Specialist provides day-to-day technical support to employees, managing desktop systems, software, phones, and network infrastructure in a fast-paced manufacturing environment.

Electrical & Electronic Manufacturing

Responsibilities

Maintaining and supporting the Desktop environment, Installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast-paced manufacturing environment
Maintaining passwords, data integrity and file system security for the desktop environment
Communicating technical information to both technical and nontechnical operations personnel
Recommending hardware and software solutions, including new acquisitions and upgrades
Creating user accounts
Imaging PCs and laptops
Installing software packages for end users
Desktop phone support in a VoIP environment, and cell phone user support
Resolving anti-virus/anti-spam issues on user computers
Working with customer systems to resolve network related issues
Providing “help desk” support, resolving user problems with desktop applications, workstations, and peripheral equipment
Installing and maintaining application and desktop software products
Installing and supporting label printers and barcode scanners in the manufacturing environment
May participate in the development of information technology and infrastructure projects
May conduct training programs designed to educate users about basic and specialized applications

Qualification

Technical SupportDesktop SupportNetwork TroubleshootingSoftware InstallationVoIP SupportUser TrainingData IntegrityHelp Desk Support

Required

Maintaining and supporting the Desktop environment
Installing, configuring and troubleshooting desktop and laptop systems
Troubleshooting printers, workstations, peripheral equipment and network issues in a heterogeneous, fast-paced manufacturing environment
Maintaining passwords, data integrity and file system security for the desktop environment
Communicating technical information to both technical and nontechnical operations personnel
Recommending hardware and software solutions, including new acquisitions and upgrades
Creating user accounts
Imaging PCs and laptops
Installing software packages for end users
Desktop phone support in a VoIP environment, and cell phone user support
Resolving anti-virus/anti-spam issues on user computers
Working with customer systems to resolve network related issues
Providing 'help desk' support, resolving user problems with desktop applications, workstations, and peripheral equipment
Installing and maintaining application and desktop software products
Installing and supporting label printers and barcode scanners in the manufacturing environment
May participate in the development of information technology and infrastructure projects
May conduct training programs designed to educate users about basic and specialized applications

Company

SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED

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SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED is a machinery company based out of Tamil Nadu, India.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase