HEI Hotels & Resorts · 2 days ago
PM Lona Host
Westin Beach Resort Fort Lauderdale - Fort Lauderdale, FL
Full-time
Onsite
New Grad, Entry LevelHEI Hotels & Resorts operates the Westin Beach Resort Fort Lauderdale, providing a welcoming environment for guests. The PM Lona Host is responsible for creating memorable guest experiences by greeting and seating guests, maintaining communication logs, and ensuring the dining room is properly set up.
Hospitality
Responsibilities
Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management
Maintain proper set-up of dining room
Receive records and make any necessary arrangements for reservations and special functions in the restaurant
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned
Qualification
Required
Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
Ability to remember, recite and promote the variety of menu items
Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions
Ability to establish and maintain effective working relationships with associates, customers, and patrons
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Benefits
Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
Discounts through our 'YouDecide' and Hotel Room Discount programs
Company
HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
Founded in 2002
10001+ employees
H1B Sponsorship
HEI Hotels & Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ted Darnall
CEO Lodging and Technical Services Companies
Brad Koch
Chief Technology Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-14
Company data provided by crunchbase