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Qualys · 1 day ago

Director - Global Account Management

Texas, United States

Full-time

Onsite

Director/Executive

$240K/yr - $280K/yr

10+ years exp

Qualys is a company where innovation and teamwork come together to support exciting missions. The Director of the Global Account Management team will lead a team focused on the retention and expansion of enterprise-level accounts, driving revenue through renewals and upsells while ensuring clients navigate their digital transformation successfully.

Business Process Automation (BPA)ComplianceSecuritySoftware

H1B Sponsor Likely

Responsibilities

Recruit, mentor, and manage a team of Account Managers; set performance goals, provide coaching, and conduct regular performance reviews to build a high-performing team focused on customer retention and growth

Develop and execute comprehensive territory and account plans across the team to meet and exceed bookings, renewal, and upsell objectives, aligning with Qualys' overall growth targets

Oversee the team's efforts to build and maintain strong relationships with enterprise-level customers; ensure customer needs are met, monitor account health, and drive long-term partnerships through proactive engagement

Guide the team in identifying, developing, and closing upsell opportunities within assigned accounts and territories, leveraging outbound efforts, channel partnerships, and data-driven insights

Direct the team in managing quarterly business reviews (QBRs), executive reviews, and product roadmap sessions; maintain regular cadence calls with account teams to review health, strategies, projects, and business requirements

Establish and enforce processes for tracking account leads, ensuring timely responses to meet company SLAs; coordinate support and technical teams to resolve product-related issues or technical challenges; oversee preparation of sales proposals, contract negotiations, and order processing

Partner with Sales Engineers, Solution Architects, Technical Support Engineers, Sales Leadership, Marketing, and other internal teams to align on customer needs, enhance product offerings, and ensure seamless execution of customer success strategies

Coach the team on positioning Qualys’ solutions effectively and analyzing market trends/customer feedback for upsell opportunities

Represent Qualys at conferences, seminars, and industry events (virtually and in-person)

Respond to functional and technical elements of RFIs/RFPs, tailoring responses to align with customer requirements and demonstrate Qualys’ capabilities

Utilize CRM tools for accurate sales forecasting, pipeline management, and reporting; analyze team metrics to identify areas for improvement and drive results

Willingness to travel as needed to support team activities, customer meetings, and company events

Qualification

Cybersecurity knowledgeCRM proficiencyLeadership experienceRevenue growth strategiesContract negotiationCommunication skillsInterpersonal skillsOrganizational skillsSelf-motivated

Required

10+ years proven leadership experience managing teams in account management or new business sales in cybersecurity

Strong track record of driving revenue growth through renewals, upsells, and customer retention in enterprise environments

Deep understanding of cloud cybersecurity solutions, recurring revenue models, and enterprise sales cycles

Excellent leadership, communication, and interpersonal skills, with the ability to motivate teams, build relationships at all organizational levels (including executive), and influence cross-functional stakeholders

Highly organized with experience managing multiple accounts, teams, and projects simultaneously; skilled in keeping initiatives moving forward

Proficient in CRM tools (e.g., Salesforce), sales forecasting methodologies, and contract negotiation

Demonstrated ability to develop strategies based on market trends, customer feedback, and data analysis to maximize upsell opportunities

Experience overseeing QBRs, contract negotiations, proposal preparation, and coordination with technical/support teams

Self-motivated, results-driven leader capable of thriving in a fast-paced, collaborative environment

Must be willing to travel

Preferred

Bachelor's degree preferred; advanced degree or relevant certifications a plus

Benefits

Comprehensive and highly competitive benefits package

Company

Qualys

Glassdoor3.5

Qualys is the pioneer and leading provider of information security and compliance cloud solutions.

Founded in 1999

Redwood City, California, USA

1001-5000 employees

https://www.qualys.com

H1B Sponsorship

Qualys has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (62)

2024 (57)

2023 (45)

2022 (76)

2021 (57)

2020 (71)

Funding

Current Stage

Public Company

Total Funding

$34M

2012-09-28IPO

2004-11-22Series C· $5.6M

2003-11-12Series B

Leadership Team

Philippe courtot

CEO

Sumedh Thakar

President & CEO