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Remington Hospitality · 1 week ago

Senior Sales Manager - Dallas Marriott Suites

Dallas, TX

Full-time

Onsite

Senior Level

Remington Hospitality is seeking a Senior Sales Manager to maximize sales occupancy and rates while increasing profits through aggressive sales efforts. This role involves leading the sales team, providing support to Sales Managers, and assisting in the development of strategic plans to drive revenue results.

HospitalityLeisureTourism

Growth Opportunities

Responsibilities

Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, email, personalized letters, video sales and virtual tours. As a proactive Sales Manager, 80% (eighty) of the time should be sent in active sales solicitation

Provide daily support to the Sales Managers with assistance in account development, activities, sales calls, site visits and business evaluation

Assist the Director of Sales in creating a realistic, and aggressive, annual marketing plan. Update your portion of this plan on a monthly basis to ensure it is up to date and changes with market conditions

Quarterly Action Plan to be created each quarter that ties into the annual marketing plan and market conditions. This includes developing sales strategies and timelines for your market segments

Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals should be sent to clients immediately upon holding space

Clearly outline on the client’s room block requirements, suite/upgrade requirements, meeting space requirements, budget information, decision maker/process and client’s hot buttons

Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc. should be documented and passed on to the catering manager for follow up

Forecast your group production on a weekly basis and provide to your Director of Sales to ensure a property forecast can be created

Participate in Group Pick Up meetings as needed. Provide feedback to Group Housing Manager on any of your group changes including number of rooms needed and cut off dates

Achieve all assigned KPI’s. Including sales solicitation goals, bookings, lead response times and group pace

Participate in weekly revenue calls as requested, bringing your group forecast to the call. Be able to talk through your current sales pipeline for any leads that will convert so the team can talk through transient rate strategy for that timeframe

Make Director of Sales aware of any group offers/e-blasts that need to be created for your market segments

Submit expense reports on a weekly basis to your Director of Sales & Marketing

Prepare any sales reporting needed by management or ownership

Maintain total and complete sensitivity to customer satisfaction and guest’s needs

Assist the Director of Sales on special projects as assigned

Qualification

Sales strategy developmentAccount developmentSales forecastingKPI achievementCustomer satisfactionProject assistanceTeam leadershipCommunication skills

Required

Experience in sales management, preferably in the hospitality industry

Ability to conduct aggressive solicitation processes involving outside sales calls, inside appointments, telephone calls, email, personalized letters, video sales, and virtual tours

Proven track record of achieving sales solicitation goals, bookings, lead response times, and group pace

Strong organizational skills to assist in account development, activities, sales calls, site visits, and business evaluation

Experience in creating and updating marketing plans based on market conditions

Ability to develop sales strategies and timelines for market segments

Strong forecasting skills for group production on a weekly basis

Ability to participate in revenue calls and provide feedback on group changes

Excellent communication skills to maintain sensitivity to customer satisfaction and guest needs

Experience in preparing sales reports for management or ownership

Ability to assist in special projects as assigned by the Director of Sales

Company

Remington Hospitality

Glassdoor4.1

A forward-thinking hospitality management company, Remington Hospitality is distinguished by its commitment to simply being the best, not the biggest, delivering hospitality, and creating value for every owner and customer, every time.

Founded in 1992