Files.com · 1 day ago
Account Manager (Scottsdale, AZ)
Scottsdale, AZ
Full-time
Onsite
Mid, Senior Level
$55K/yr - $125K/yrFiles.com is a profitable, founder-led SaaS company powering secure file transfer and automation for over 4,000 brands. As an Account Manager, you will own renewals and expansions with Fortune 500s and global brands, driving long-term partnerships and maximizing revenue from existing customers.
Enterprise SoftwareFile SharingSaaS
Responsibilities
Master the Product: Become a Files.com expert, understanding features, integrations, and use cases at a level that builds credibility with both technical and business stakeholders
Run Strategic Renewals: Lead conversations that reinforce value, uncover evolving needs, and secure long-term partnerships
Drive Expansions: Identify growth opportunities across departments, child sites, and feature adoption, and close expansions that deepen reliance on Files.com
Guard Revenue with Discipline: Protect every dollar of revenue by rightsizing plans, preventing churn, and converting monthly accounts into stable annual or multi-year contracts
Navigate Complex Accounts: Manage multi-stakeholder relationships across IT, security, and business leaders, keeping deal control and momentum
Forecast and Execute: Maintain accurate renewal and expansion pipelines, prioritize intelligently, and consistently deliver on growth and retention targets
Qualification
Required
Experience in account management or sales, particularly in enterprise environments
Ability to manage multi-stakeholder relationships across IT, security, and business leaders
Strong technical fluency combined with consultative selling skills
Proven track record of exceeding retention and expansion quotas
Ability to forecast and maintain accurate renewal and expansion pipelines
Discipline in pipeline management, forecasting, and account strategy
Motivation to protect and grow enterprise revenue
Desire to master the art of expansion and retention sales
Benefits
100% Paid Health, Dental & Vision (75% for family)
401(k) with 4% Company Match
Equity Grants for Every Employee
Paid Parental Leave
20 PTO Days + 11 Holidays + Full Company Winter Break
$1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
Free catered breakfast every day in our Scottsdale office
Team Travel to NYC, Austin, Nashville, Miami, and more
Company
Files.com
Files.com is a SaaS file transfer platform that helps organizations securely transfer & share files between users, teams, and organizations.
Founded in 2008
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$46.5MKey Investors
Riverwood Capital
2021-02-01Series A· $46.5M
Leadership Team
Kevin Bombino
CEO / Founder
Recent News
2025-12-18
2025-07-24
Company data provided by crunchbase