Live! Casino & Hotel Maryland ยท 2 days ago
Table Games Assistant Shift Manager - Bossier
Bossier City, LA
Full-time
Onsite
Senior Level
5+ years expLive! Casino & Hotel Maryland is expanding and seeks a Table Games Assistant Shift Manager to oversee casino operations in the absence of department heads. The role involves supervising staff, ensuring customer service excellence, and managing the performance of table games operations.
CasinoGamblingHotel
Responsibilities
Responsible to the Table Games Shift Manager for successful performance of assigned duties
Responsible for the supervision and performance of the Pit Managers, Floor Supervisors, Dealers, and Pit Clerks
Assist and advise other departments and company personnel as necessary, to assure the success of the table games and the company in general
Responsible for overseeing daily operations of the table games in the absence of the Table Games Shift Manager
Analyze customer play: cheating, scams, counters, and any unusual or suspicious variations of play. Monitor rated players for input into data base tracking system
Review staffing levels, delegate authority and assign responsibilities
Development of staff, interviews, hires, evaluations, and disciplinary actions
Management abilities demonstrated in managing the table games operations
Maintain interpersonal working relationship among all personnel
Oral and written communication skills
Public relations and customer service skills
Willingness to assume overall responsibility relative to the performance of the table games, slot operations, and the property in general
Successful management of departmental budget and goals
Effective managing/training of the staff
Accuracy in completing assigned duties, paperwork, and reports
Review and manage departmental financial data
Review table game activities and promotional status with Table Games Shift Manager
Monitor and adjust performance to local competition
Meet with departmental directors, managers, and supervisors as necessary
Provide excellent customer service and employee relations
Ensure the safety and security of guests and employees, manage processes and programs to effectively control and reduce loss time injuries
Other duties as assigned
Qualification
Required
Five (5) to seven (7) years of experience in casino operations and management of a large staff with a four (4) year degree in a related field or equivalent work experience
You will be exposed to an alcohol and smoking environment and must be able to work in such environment
Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards
Company
Live! Casino & Hotel Maryland
The five-time AAA Four Diamond rated Live! Casino & Hotel Maryland opened in 2012 and is one of the largest and most luxurious commercial casinos in the country.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
A
Adam Borden
Vice President Digital Marketing
Recent News
2024-02-19
2024-02-19
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