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The College Board · 4 days ago

Director, Operations Portfolio and Planning

United States

Full-time

Remote

Director/Executive

$80K/yr - $135K/yr

7+ years exp

College Board is a nonprofit organization that supports millions of students and thousands of test centers through digital assessment delivery and customer engagement. As the Director of Operations Portfolio & Planning, you will create and lead a centralized portfolio management capability, ensuring alignment and prioritization of operational initiatives while collaborating with various teams to enhance customer experience and operational efficiency.

Education Management

H1B Sponsor Likely

Responsibilities

Lead planning strategies that shape the priorities for Ops internal platforms & product integration

Establish planning cadences across Operations supporting continuous intake, prioritization, and delivery routines that bring structure and predictability to how work flows

Create transparency into work in progress and dependencies across Ops teams

Manage the rhythm of execution by running internal reviews, surfacing blockers, escalating risks, and ensuring on-time delivery

Communicate clearly with leaders and stakeholders on what is moving forward, when, and why

Work with stakeholders to maintain a consolidated view of product and program initiatives that intersect with operational initiatives, activities, and functions

Organize engagements to ensure Operations’ portfolio needs are captured. Facilitating Operations leaderships prioritization of features with robust analysis. And guiding efforts to ensure planning alignment between Operations, Product, Program, and Technology teams

Ensure Ops delivery milestones are fully aligned with product launch timelines so the front stage and backstage stay in sync

Establish an Ops cross-portfolio approach to analyze, document and deliver analytic insights and data that influence product and service design

Support the evolution of Ops’ Knowledge Management (KM) systems and learning development by maintaining team visibility on emerging and future operational systems and requirements

Establish and manage a single intake process for technology solution requests, ensuring visibility and consistency across to deliver scalable solutions that improve efficiency

Track and communicate the outcomes and impact of delivered solutions, using data to inform future prioritization decisions

Advocate for Operations’ portfolio priorities with stakeholders, identifying win-win opportunities to improve existing systems and ensuring new systems are ready to meet the unique needs of Operations and the customers it serves

Qualification

Operations planningPortfolio managementProduct/program managementData analysisCommunication skillsCollaborationProblem-solvingOrganizational skills

Required

7+ years of experience in operations planning, portfolio management, or product/program management within a complex, matrixed organization

Strong understanding of product development and technology delivery lifecycles, with the ability to translate operational needs into clear, actionable work for technical teams

Demonstrated success partnering with Product, Program, and Technology leaders to align goals, identify dependencies, and deliver complete, scalable solutions

Highly comfortable operating in ambiguity: you can start from a blank slate, make sense of scattered inputs, and shape structure where none exists. You adapt quickly as new information surfaces and see ambiguity as an opportunity, not a blocker

A collaborative, low-ego teammate who builds trust across diverse groups. You naturally work through influence rather than authority, and you're energized by shared ownership, joint problem-solving, and helping others succeed

Exceptional organization and prioritization skills, with the ability to move multiple projects forward independently and collaboratively

Strong analytical and problem-solving skills, using data to inform prioritization, assess impact, and measure delivery outcomes

Excellent verbal and written communication skills, including facilitating planning sessions, leading reviews, and presenting to senior leadership

Proven ability to influence and build relationships across diverse teams, bringing structure without adding bureaucracy

Ability to travel 6-8 times a year to College Board offices or on behalf of College Board business

A passion for expanding educational and career opportunities and mission-driven work

Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively

Clear and concise communication skills, written and verbal

A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input

A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking

A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

Authorization to work in the United States

Benefits

A meaningful career, a supportive team, and a comprehensive package designed to help you thrive

Fair and competitive compensation grounded in your qualifications, experience, impact, and the market

Company

The College Board

Glassdoor3.7

College Board is a not-for-profit organization that clears a path for all students to own their future through the Advanced Placement Program, the SAT, Official SAT Practice on Khan Academy, BigFuture, and more.

Founded in 1900

New York, NY, US

1001-5000 employees

http://www.collegeboard.org

H1B Sponsorship

The College Board has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (9)

2023 (8)

2022 (12)

2021 (5)