Wallero ยท 1 day ago
Chief Operating Officer
Wallero is a leading localization and media services company searching for an accomplished Chief Operating Officer (COO) to oversee and optimize all operational aspects of the organization. The COO will be responsible for streamlining business processes, driving operational excellence, and ensuring seamless cross-functional collaboration to support rapid company growth and world-class service delivery.
ComputerCyber SecurityInformation TechnologySoftware
Responsibilities
Develop, implement, and communicate strategies that optimize operational effectiveness, efficiency, and scalability across the organization
Collaborate with executive leadership to align operations with sales, marketing, product, and client services, ensuring organizational objectives are achieved
Evaluate and refine business processes, systems, and workflows to improve productivity, quality, and customer satisfaction
Establish key metrics, track operational performance, and use data-driven insights to inform decision-making and continuous improvement
Oversee resource allocation and capacity planning, ensuring the company can scale to meet client demands and pursue new business opportunities
Identify operational risks and implement best practices to enhance compliance, safety, and risk mitigation
Ensure operational support delivers consistent and exceptional customer experiences, fostering loyalty and client retention
Lead initiatives to introduce automation, cost controls, and innovative operational practices
Mentor, motivate, and grow high-performing operations teams, encouraging accountability, skill development, and a culture of excellence
Qualification
Required
Proven experience as a COO, VP of Operations, or similar executive position in a high-growth, technology-driven or media services company
Strong background in scaling operations, process optimization, and cross-functional leadership
Demonstrated success in building efficient, effective operational frameworks
Exceptional analytical, organizational, and problem-solving abilities
Outstanding leadership, communication, and interpersonal skills
Bachelor's degree required; MBA or comparable advanced degree/experience preferred
Industry experience in localization, media, SaaS, or technology is highly desirable
Preferred
Highly strategic, results-oriented, and data-driven
Skilled at leveraging business intelligence tools to drive efficiency and performance
Adept at identifying operational challenges and implementing innovative solutions
Strong knowledge of market trends, customer expectations, and best practices in localization and media services
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Company
Wallero
๐๐จ๐ฎ๐ซ ๐๐๐ซ๐ญ๐ง๐๐ซ ๐๐จ๐ซ ๐๐ซ๐จ๐ ๐ซ๐๐ฌ๐ฌ ๐ข๐ง ๐๐ง ๐๐ฏ๐๐ซ-๐๐ก๐๐ง๐ ๐ข๐ง๐ ๐๐ข๐ ๐ข๐ญ๐๐ฅ ๐๐จ๐ซ๐ฅ๐ Wallero was born out of a group of technically savvy individuals whose lives revolve around technology and a passion for solving innovative problems for customers.
H1B Sponsorship
Wallero has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (6)
Funding
Current Stage
Growth StageCompany data provided by crunchbase