Pacific Life · 1 day ago
Sr Systems Analyst I
Newport Beach CA-700
Full-time
Onsite
Mid, Senior Level
$111K/yr - $135K/yr
5+ years expPacific Life is a leading insurance company that focuses on providing support and solutions for policyholders. They are seeking a Sr. Systems Analyst to collaborate with various teams to deliver high-quality websites and web applications for their life insurance services. This role involves translating business objectives into clear requirements and ensuring compliance and seamless integration between systems.
FinanceFinancial ServicesInsurance
Responsibilities
Drive clarity and alignment across customer, agent, marketing, compliance, and technology teams by translating business goals into actionable website and application requirements
Accelerate delivery of website enhancements by producing well-defined user stories, acceptance criteria, and dependency mappings for Agile teams
Improve customer and agent digital experiences by optimizing user journeys across quoting, onboarding, policy servicing, and self-service capabilities
Enable faster time-to-market for digital features and content changes through improved backlog prioritization and release readiness
Ensure regulatory, legal, accessibility, and brand compliance are embedded into website and application design from the outset
Strengthen integration between websites and backend insurance systems, enabling seamless data flow and real-time interactions
Improve website performance, reliability, and scalability by defining and validating non-functional requirements
Enhance data quality and insight by ensuring accurate analytics, tagging, and event tracking across digital properties
Reduce rework and production defects by supporting thorough UAT, content validation, and cross-browser/device testing
Support digital modernization initiatives by enabling scalable, API-driven and cloud-ready web architectures
Increase operational efficiency by identifying opportunities for automation and reuse across web platforms
Elevate Agile maturity for digital teams through strong backlog hygiene, stakeholder engagement, and continuous improvement practices
Qualification
Required
5+ years of experience as a Business Systems Analyst supporting enterprise websites and web-based applications in regulated industries, preferably life insurance
Hands-on experience delivering customer-facing, agent-facing, and internal web portals across the life insurance value chain
Proven ability to translate business, marketing, compliance, and operational requirements into clear functional and system requirements for web applications
Strong experience working in Agile/Scrum teams delivering iterative enhancements to websites and digital platforms
Experience defining user journeys, personas, and end-to-end workflows across web and backend systems
Demonstrated experience collaborating with UX/UI designers to ensure usability, accessibility (WCAG), and brand standards are met
Solid understanding of web technologies and architectures, including front-end frameworks, APIs, content management systems (CMS), and backend integrations
Experience integrating websites with core insurance systems such as policy administration, underwriting engines, CRM, and document management systems
Experience defining and validating non-functional requirements, including performance, security, availability, SEO, and scalability
Familiarity with analytics, tagging, and data capture (e.g., Adobe Analytics, Google Analytics) to support business insights and optimization
Experience supporting A/B testing, personalization, and conversion optimization initiatives
Strong understanding of security, privacy, and regulatory considerations impacting life insurance websites (PII, consent management, accessibility, disclosures)
Experience supporting UAT, content validation, and cross-browser/device testing for web applications
Proven ability to manage dependencies and impacts across multiple web applications and shared services
Excellent communication skills with the ability to bridge marketing, business, UX, and engineering teams
Preferred
Strong life insurance domain expertise paired with hands-on delivery of customer- and agent-facing websites
Proven ability to bridge business, compliance, UX, and engineering to deliver compliant, scalable digital solutions
Balanced business and technical mindset, effective across modern web platforms and legacy system integrations
Track record of improving digital customer journeys while managing regulatory and operational constraints
Ability to bring clarity to complex, ambiguous initiatives and drive outcomes in Agile environments
Benefits
Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
Company
Pacific Life
Pacific Life Insurance is an insurance company that provides life insurance products, annuities, and mutual funds.
1001-5000 employees
H1B Sponsorship
Pacific Life has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (9)
2023 (16)
2022 (19)
2021 (14)
2020 (17)
Funding
Current Stage
Late StageTotal Funding
$1.44B2025-09-03Debt Financing· $750M
2025-06-18Debt Financing· $688.57M
Leadership Team
Howard Hirakawa
Senior Vice President and Fund Advisor Operations
Joe Krum
Senior Vice President & Managing Director, Global Institutional Investment Group
Recent News
Private Capital Journal
2025-12-05
2025-11-22
Company data provided by crunchbase