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Commonwealth Credit Union · 1 day ago

Financial Service Representative

Lawrenceburg, KY

Full-time

Onsite

New Grad, Entry Level

Commonwealth Credit Union is committed to being an Employer of Choice and fostering an inclusive environment. They are seeking a Financial Service Representative to deliver exceptional service to members, manage financial transactions, and provide tailored financial solutions.

FinanceFinancial ServicesNon ProfitProfessional Services

Responsibilities

Maintaining strong product and industry knowledge, consistently achieving high scores on knowledge assessments to ensure exceptional member service

Consistently following service protocols, actively listening to member concerns, and using available credit union tools to efficiently serve members on phone calls and in person

Actively engaging with members to determine financial needs and delivering customized solutions through credit analysis and expert product knowledge

Driving sales growth by participating in advanced development initiatives, maintaining licensure for specialized services, and exceeding performance benchmarks in loans, memberships, and account openings

Building partnerships, representing the organization in the community, and staying current on consumer credit trends to support branch and organizational success

Maintaining a thorough understanding of organizational security protocols, including physical security, confidentiality, and compliance with regulations

Qualification

Financial transactions expertiseProduct knowledgeCustomer service excellenceSales growth strategiesCredit analysisCommunity engagementCompliance knowledgeActive listening