accessiBe · 2 days ago
Manager, Accessibility Services
accessiBe is a market leader in AI-powered web accessibility solutions, dedicated to making the internet inclusive for everyone. They are seeking an experienced Manager, Accessibility Services to lead a team of Accessibility Experts and oversee the delivery of accessibility services, ensuring quality and operational excellence in various engagements.
InternetSoftwareWeb Design
Responsibilities
Lead, mentor, and manage a team of Accessibility Experts and related specialists
Oversee end-to-end delivery of accessibility services including: Accessibility Audits, VPAT / ACR creation, Accessibility consulting engagements and customer and internal training programs
Build scalable, efficient delivery processes ensuring quality, consistency, and operational excellence
Establish and continually refine auditing practices, frameworks, and tools
Ensure a best-in-class customer experience across all professional services engagements
Manage and collaborate with external vendors, contractors, and ecosystem partners
Work closely with Customer Success, Support, and other customer-facing teams to align service delivery with customer needs
Partner with R&D and Product to bring accessibility insights into product direction and innovation
Support Sales teams with technical expertise, scoping, and accessibility thought leadership
Collaborate with internal stakeholders to develop GTM strategies in existing and new territories
Drive company-wide accessibility knowledge, standards, and practices
Design and deliver accessibility training for internal teams, especially Product and R&D
Promote an accessibility-first culture across accessiBe
Qualification
Required
5+ years of managerial experience leading accessibility teams in either: An in-house accessibility department within an enterprise organization, or a professional accessibility service provider / agency
Strong knowledge of WCAG, Section 508, EAA, ARIA, and accessibility testing methodologies
Proven experience building accessibility processes, methodologies, and scalable service delivery systems
Experience collaborating extensively with Product, R&D, Sales, and customer-facing teams
IAAP WAS or IAAP CPWA certification is required; additional certifications are a plus
Deep understanding of digital accessibility across web, mobile, design, and document formats
Exceptional communication, stakeholder management, and presentation skills
Ability to translate complex accessibility requirements into clear, actionable guidance
Benefits
Competitive Salary + Uncapped Commission
Equity
Comprehensive Health Benefits
Generous PTO
Company
accessiBe
accessiBe is the market leader in web accessibility solutions and technologies.
H1B Sponsorship
accessiBe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$58.5MKey Investors
K1 Investment Management
2022-06-01Series A· $30M
2021-02-10Series A· $16M
2020-03-02Series A· $12M
Leadership Team
Recent News
2025-08-20
2025-07-31
Company data provided by crunchbase