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Wolters Kluwer · 1 day ago

Advanced Inside Sales Representative, Software Solution Sales Hybrid

USA - Coppell, TX

Full-time

Hybrid

Senior Level

$46K/yr - $79K/yr

5+ years exp

Wolters Kluwer is a leading provider of tax and accounting solutions, and they are seeking an Advanced Inside Sales Representative to manage complex sales activities and resolve customer issues. The role involves achieving sales targets, developing product knowledge, and building relationships with prospects and customers.

BankingFinanceInformation ServicesInformation TechnologyLegalMobilePublishingSoftware

Responsibilities

Achieve/exceed assigned sales targets

Meet/exceed weekly activity metrics

Develop and maintain knowledge of complete portfolio of assigned products, and general knowledge of all TAA NA software offerings

Maintain general knowledge of competitive solutions

Promote value proposition of TAA NA

Implement strategic sales initiatives and projects

Handle the most complex inbound and outbound sales inquiries

Qualify and prioritize sales leads with strategic potential

Identify scope of opportunities within prospect (and customer) business structures

Engage Solutions Design to provide pre-sales support for demos and technical questions

Develop and present comprehensive sales quotes and proposals

Apply sales process and methods to present solutions to prospects, overcome objections and use selling techniques to close sales

Resolve highly complex customer issues with products and services and collaborate with multiple departments for large-scale orders

Build and foster ongoing relationships with prospects (and customers) to add value and advance sales

Implement and execute territory planning to optimize performance against quota

Assess pipeline and reprioritize sales activity as necessary to ensure monthly quotas can be met

Document all activity in CRM application--Maintain accurate forecasting and record, analyze, and report on detailed sales activities and trends

Mentor and guide junior associates and peers

Other responsibilities as assigned by Manager

Qualification

B2B Sales ExperienceConsultative Sales ApproachCRM ProficiencyOnline Presentation ToolsSales Strategy DevelopmentProfessional CommunicationCustomer Service OrientationData InterpretationProduct KnowledgeOrganization SkillsAttention to Detail

Required

Bachelor's Degree from an accredited college/university OR if no degree; equivalent relevant sales experience

5+ years' of B2B or B2G commissioned sales experience of an intangible product (Technical, software/SaaS or digital content sales)

Demonstrated experience with consultative sales approach, developing and qualifying prospect lists and making presentations to prospective clients to explain products and services and their relativity to client needs

Proficiency using online presentation tools (MS Teams, WebEx, ZoomInfo etc.)

Strategic Customer Service Orientation: Handle intricate and strategic customer needs

Strategic Sales Techniques: Develop and execute specialized sales strategies

Professional Communication Skills: High-level, nuanced communication

Expert CRM Use: Advanced proficiency with CRM tools

Exceptional Organization: Outstanding task and time management

Refined Attention to Detail: Unmatched accuracy and precision

Analytical Data Interpretation: Skilled at analyzing and interpreting complex sales data

Extensive Product Knowledge: Thorough understanding of all products/services