Insite Managed Solutions ยท 1 day ago
Workforce Management Consultant
Cape Coral, FL
Full-time
Onsite
Senior Level
7+ years expInsite Managed Solutions is dedicated to helping people win by fostering a collaborative environment. As a Workforce Management Consultant, you will analyze workforce data and partner with client teams to enhance operational performance and strategic planning through data-backed recommendations.
ConsultingHuman ResourcesManagement ConsultingOutsourcingTraining
No H1B
Hiring Manager
Lindsay W.
Responsibilities
Analyze workforce data related to forecasting, capacity planning, scheduling, and day-of-operations performance
Develop and maintain workforce models that support headcount planning, budget alignment, and demand variability
Evaluate service level performance, productivity, adherence, and staffing efficiency, identifying root causes and improvement opportunities
Build dashboards, reports, and analytical tools that provide visibility into workforce trends and operational performance
Partner with client leaders to translate data into clear recommendations and actionable next steps
Assist with project planning, timeline management, and execution across multiple client engagements
Present findings, insights, and recommendations to client stakeholders with confidence and clarity
Collaborate with internal delivery teams to ensure consistency, quality, and alignment across engagements
Continuously develop expertise in workforce management methodologies, tools, and industry trends
Qualification
Required
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Consulting or advisory experience supporting multiple clients or projects simultaneously
7+ years of progressive experience in workforce management, workforce analytics, or workforce planning
Hands-on experience with forecasting, capacity planning, scheduling, and day-of-operations workforce support
Exposure to workforce budgeting, resource allocation, or financial forecasting tied to staffing decisions
Strong analytical skills with advanced proficiency in Excel, including pivot tables, formulas, lookups, and data modeling
Experience working with workforce platforms and operational data sources (e.g., WFM tools, contact center systems, time & attendance systems)
Ability to analyze complex workforce data and translate insights into clear, actionable recommendations
Proven ability to work directly with operational leaders and executive stakeholders
Strong written and verbal communication skills, with comfort presenting data and insights to non-technical audiences
Ability to manage multiple priorities while maintaining accuracy, accountability, and follow-through
Preferred
Experience with Sigma or other process improvement methodologies
Familiarity with data visualization tools such as Tableau or Power BI
Working knowledge of SQL or advanced querying techniques
Experience partnering with senior leaders to influence workforce strategy and planning decisions
Benefits
401k
PTO
Health
Vision
Dental
Short/long term disability
And more eligibility within 1 month of start date
Company
Insite Managed Solutions
Insite Managed Solutions is a business consulting company that offers business process optimization and vendor management services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Rozum
Founder & CEO
Company data provided by crunchbase