Jobs via Dice ยท 2 days ago
ITIL Certified Configuration Manager - MECHANICSVILLE VA (locals preferred)
Mechanicsville, VA
Full-time
Onsite
Mid, Senior LevelDice is the leading career destination for tech experts at every stage of their careers. Our client, Brandon Consulting, is seeking a highly skilled Configuration Manager with ITIL certification to join the IT Service Management team, responsible for establishing and improving the Configuration Management process within the ITSM framework.
Computer Software
Responsibilities
Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia (COV) policy
Own and manage the CMDB, ensuring accuracy, completeness, and compliance
Collaborate with Change, Incident, and FinOps teams to ensure seamless service delivery
Define and enforce policies for configuration item (CI) identification, control, and reporting
Work closely with Infrastructure, Network, Security, and Application teams to gather and maintain CI information
Monitor and audit configuration data to ensure quality and reliability
Establish and track KPIs/metrics for Configuration Management maturity and CMDB health
Provide leadership and guidance to IT teams on configuration management best practices
Support IT governance, risk, and compliance initiatives
Qualification
Required
ITIL Foundation certification (Intermediate or Expert level preferred)
Proven experience in Configuration Management within an ITIL environment
Proven experience in Configuration Management within an Azure environment
Strong knowledge of Ivanti Neurons for ITSM
Strong understanding of ITIL v3/v4 processes-especially Configuration, Change, Incident, and Problem Management
Hands-on experience with a CMDB tool- Ivanti Neurons for ITSM including CI class modeling and discovery tools
Excellent analytical, problem-solving, and documentation skills
Ability to work collaboratively across technical and business teams
Strong communication and stakeholder management skills
Preferred
Experience with automation tools for configuration management
Familiarity with cloud environments (Azure, AWS, Google Cloud Platform)
Knowledge of automation, discovery tooling, and scripting (e.g., PowerShell, Python)
Familiarity with audit and compliance frameworks
Knowledge of COV policies and standards
Company
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase