Joon Loloi · 13 hours ago
Quality Control Manager, Home Furnishings
Cartersville, GA
Full-time
Onsite
Senior Level
5+ years expJoon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. The Quality Control Manager will be responsible for maintaining quality standards of products and processes, managing inspections, and ensuring compliance through documentation and training.
E-CommerceFurnitureHome DecorLightingManufacturing
Responsibilities
Manages the inspection of products at key inbound/outbound points in the distribution center
Maintains records of all reports identifying issues and communicate them to business and quality team as needed
Ensure high integrity records management practices (review documentation, archive records into the management system, assign record numbers, enter relevant information into the records management tracker, and provide information/reports on request)
Lead the Quality projects locally to ensure proper procedure and implementation
Work with Distribution Managers to optimize DC workflow
Attend daily Managers meeting at DC and update team on Quality
Attend regular Quality meeting between the 3 DC locations
Optimize Quality team performance by cross training and regular feedback
Perform worker’s yearly performance evaluation
Provide recommendations for changes in inspection methods and frequency intervals
Respond promptly to special requests for reprocessing, repackaging, etc
Work with Purchasing and Management to resolve any nonconformances found and ensure issues are resolved with the Weavers (Replace it with manufacturers, not weavers) promptly
Work with Customer Returns department to analyze data and improve Quality
Use inspection Data to evaluate and make decisions to improve Quality
Ensure the correct packaging of all products according to customer’s requirements
Vendor Requirements Doc. and/or production standards of the company
Inspect the quality of the product before being repackaged
Manages the decision-making regarding the disposition of non-conforming products
Work with the management team to create and maintain SOPs for all departments
Assist with the training and onboarding of new associates
Address any unsafe working conditions immediately
Know, Apply, Follow, and Audit the Global Recycling Standard (GRS) within the department
While this is a management position with significant time spent in the office, managers are expected to spend time daily on the floor, inspecting products, collaborating with different departments, and communicating directly with employees in the workspace
Qualification
Required
Bachelor's degree, preferably in Supply Chain Management, Business, or Engineering
Minimum of 5+ years of related experience in Quality Control within the Home Furnishing Category
Understanding of compliance and testing requirements for different furniture items
Understanding of product production flow from raw material to finished product
Worked with vendors directly on product development and improvement
Follow up on Corrective and Prevention actions by the vendor
Ability to work effectively and independently
Knowledge of Word, Excel, PowerPoint, and Visio
Strong leadership, interpersonal skills, ability to manage staff and train and give detailed direction
Strong decision-making and problem-solving skills
Excellent verbal and written communication skills, takes initiative and works well independently
Knowledge of proper inspecting procedures pertaining to Home Furnishings
The capability of prioritizing and handling multiple projects simultaneously under tight time constraints
Able to work effectively with peers and corporate leadership
Ability to effectively present information and respond to questions, define problems, collect data, establish facts, and draw valid conclusions
Ability to sit, stoop, stand, lift a minimum of 50 lbs and walk for up to 8 hours or more per day is required
Dust and fibers are part of a warehouse environment. Loloi strives to maintain a clean, clear, and safe work environment and expects all employees to do their part in that effort
Loloi's rugs are produced using a variety of natural and man-made fibers, including wool, cotton, and jute, polyester, polypropylene. The employee will come into contact with these through the normal course of performing everyday job duties
Home furnishing products are produced using various metals, natural and manufactured wood, including wood composite and particle board, glass, electrical components, marble, terra-cotta, welding, glue and chemicals. The employee will come in contact with these substances as well
Powered equipment is used throughout the distribution facility. Operation of this equipment may or may not be part of the job requirements, but employees must be aware of them in immediate and surrounding work areas
Travel up to 20% both domestic and international if required
Preferred
ASQ Quality Manager to Quality Engineer certification
Other Certifications such as Lean, Six Sigma Green belt
Lean methodology/tools such as Poka-Yoke, Value Stream mapping, Kaizen
Benefits
Health, dental, and vision benefits
Paid parental leave
401(k) with employer match
A culture of meritocracy that fosters ongoing growth opportunities
A stable, growing family-owned company that looks after its employees
Company
Joon Loloi
Joon Loloi designs, manufactures, and supplies furniture, rugs, lighting, and home decor products.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase