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Leadership Triangle · 1 day ago

Consumer Loan Advisor - 01626

Raleigh, NC

Full-time

Hybrid

Mid, Senior Level

6+ years exp

Coastal Federal Credit Union is seeking a Consumer Loan Advisor to facilitate the loan application experience for members and potential members. The role involves recommending consumer lending products, managing workflows, and collaborating with various departments to ensure a smooth loan process.

ConsultingNon ProfitTraining

No H1B

Responsibilities

Uncovering and addressing member needs by clearly communicating appropriate recommendations, utilizing a comprehensive understanding and knowledge of Credit Union key objectives, products, and service solutions. Maximizing opportunities to cross sell loan products to meet origination goals and year-over-year growth goals for home equity, vehicle loans, personal loans and credit cards

Managing workflows and pipeline production to enable excellent servicing levels, responsiveness, and accessibility for direct members and potential members

Analyzing financial and credit information to recommend financial planning services, increased loan approvals, or make referrals to business partners when appropriate

Communicating approvals, counter offers, and adverse decisions to members while maintaining rapport and negotiating decision-change requests as warranted

Serving as a subject matter expert in the areas of consumer credit: vehicle loans, personal loans, and credit cards for all internal inquiries; Working in tandem with credit underwriter, branch personnel and members to structure the best loan option to fit needs to meet corporate sales and service goals

Qualification

Consumer lending experienceFinancial services experienceCredit Bureau interpretationWorkflow managementSales skillsProblem-solvingCommunication skills

Required

Six years of financial services experience including three years of consumer lending sales, origination, or processing experience of vehicle, credit card, and personal loans

Experience in a role requiring meeting and/or maintaining individual turn-time goals, managing workflows, and handling production pipelines

Experience reading and interpreting Credit Bureau information

High school diploma or GED