South Carolina Department of Motor Vehicles ยท 1 day ago
Administrative Specialist II / Document Specialist III - 183886
Columbia, SC
Full-time
Onsite
Entry, Mid Level
2+ years expThe South Carolina Department of Motor Vehicles is seeking a dynamic Document Specialist to join their Imaging / Scanning Unit. This role involves scanning documents, ensuring data quality, and maintaining confidentiality while processing various records for the department.
Government Administration
No H1B
Responsibilities
Expert of all functions of the Kodak scanner, as well as the Kofax scanning software
Scans prepared batches of work both internally and externally, including South Carolina Traffic Tickets, Accident Reports, and Dealer EVR's, from all 66 Branch Offices within the State of South Carolina as well as Headquarters
Uses extreme confidentiality and follows SCDMV Policies & Procedures to ensure all PII is protected
Expert of Kofax software, quality control all scanned documents looking for illegible documents, overlaps, miss-feeds and merged transactions, as well as verifying information on coversheet matches supporting paperwork is complete. Uses Phoenix to verify transactions and make minimal corrections
Pulls errors that need more extensive research and places in designated area. Runs work through validation, correcting any errors and releases scanned work into Docs Open System
Using Phoenix, and Edocs, verifies batch has been completely released into the Docs Open System and places scanned work in destruction bins
Open, sort and verify incoming mail. Prepare work for scanning
Expert at providing maintenance and ensuring proper working functions of the Kodak scanner including daily cleaning as well as changing consumables
Performs first tier of mechanical support as well as Kofax software support by troubleshooting issues that arise with scanner or software
Using Phoenix and Received Mail log sheet, locate work not scanned yet for phone and email inquiries. Performs minor research to correct errors found. Create and print new coversheet
Trains/mentors Administrative Specialists Level I and Level II
Performs other job-related duties as required by management team
Qualification
Required
A high school diploma or equivalency
Proficient in basic computer hardware, software, and other office equipment
Ability to prioritize work effectively and efficiently with attention to detail
Has working knowledge of pertinent SCDMV policies and regulations
Mentors and trains Administrative Specialists
Punctuality and avoidance of excessive absences is required
Must develop and maintain good working relationships with other personnel and be a team player
Works under general supervision examining documents
Responsible for ensuring accuracy of processing of all SCDMV forms, internally/externally while performing all processes completely in order to place work in destruction bins
Must practice extreme confidentiality in researching customer transactions - following all SCDMV Policies & Procedures
Requires sitting for prolonged periods and significant time spent at computer
Prolonged periods of standing while sorting paperwork is also required
Must be able to bend, stoop, and lift 50lbs
May be required to work extended hours outside of the normal scheduled work week, with limited notice
Preferred
A high school diploma and two (2) years of related job experience
Must be physically able to lift 50 pounds, including opening large boxes of incoming mail and delivering to appropriate sections as well as placing large batches of completed paperwork in large destruction bins and locking them
Benefits
Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
Company
South Carolina Department of Motor Vehicles
The South Carolina Department of Motor Vehicles (SCDMV) administers the state's motor vehicle licensing and titling laws by maintaining strict controls to deliver secure and valid identification, licenses, and property records, while accurately accounting for the receipt and timely distribution of all revenue collected in order to best serve our citizens.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Deborah Mangels
Agency Chief Information Officer
Company data provided by crunchbase