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Manulife · 1 day ago

General Director, Life Underwriting

United States

Full-time

Remote

Director/Executive

$129K/yr - $223K/yr

15+ years exp

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. The General Director will lead the Underwriting department, managing its efficiency, overseeing complex projects, and ensuring adherence to company standards while mentoring the underwriting team.

FinanceFinancial ExchangesFinancial Services

Responsibilities

Manage multiple MSUDs and their team

Ensure departmental efficiency and overall management of the department

Strong knowledge around red flags in order to identify potential fraud, poor sales practices

Expert technical UW skills to act as a resource

Expert reinsurance skills

Ensure departmental and company controls are being followed and maintained

Knowledge of Human Resource practices

Expert resource for other departments of the company

Manage all aspects of potentially unlimited total line in close association with reinsurers

Select and classify risk according to company philosophy and standards

Participate in and provide a leadership resource for projects in the Underwriting Department

Be an information resource for underwriters at all levels

Combine appropriate attention to established standards of turnaround with higher level of service and professionalism

Analyze and interpret medical, non-medical, and financial information

Make decisions within approval limits

Ensure that complete and appropriate underwriting requirements are completed while at the same time practicing effective expense management

Management of reinsurance process to ensure maximum capacity while avoiding reinsurance 'gridlock'

Management/control of diversification process as 'lead' underwriter on very largest of cases

Manage referral/consultation process to ensure that timely and accurate decisions are provided

Manage mortality on preferred block of business, through flex guidelines to ensure pricing/mortality expectations are met

Ensure consistency and adherence to established departmental guidelines though referral process

Actively participate in the development, implementation and management of New Business initiatives

Actively participate in the ongoing training and professional development of underwriting team

Act as resource/mentor to other members of the underwriting team, particularly at the consultant level

Champion appeals and business decisions in concert with the Chief Underwriter

Maintain positive and effective relationships with internal and external partners

Qualification

Underwriting experienceReinsurance knowledgeMedical underwriting principlesInsurance contract lawAnalytical skillsProject management skillsCustomer service orientationCommunication skillsOrganizational skillsProblem-solving skillsPresentation skills

Required

Post-secondary education or equivalent work experience

Minimum 15 years underwriting experience

Expert knowledge and understanding of medical, non-medical and financial underwriting principles and practices

In depth knowledge of unique estate, business and insurance planning tools and techniques

In depth/current knowledge of political, economic, financial and legislative events which may impact client needs

Expert knowledge of company's insurance product portfolio and ability to marry that knowledge with an understanding of producer/client need

Expert knowledge of reinsurance, marketplace treaties, agreements and available capacity

Exceptional priority management with ability to work effectively under deadlines, balance published service times with appropriate customer

Strong organizational, analytical and problem-solving skills

Effective presentation skills

Strong written and verbal communication skills

Strong customer service orientation

Knowledge of and ability to apply project management skills

Expert knowledge of insurance contract law and state legislative requirements as they relate to the underwriting and issue of insurance contracts

High level understanding of product pricing principals

Balance appropriate attention to expense management against the need to secure sufficient and appropriate underwriting information to make the best decision for the client and the company

Actively assist field personnel in positioning the Company as the lead underwriter in the market

Actively pursue opportunities for development of self and team

Develop and maintain effective working relationships with all field personnel and reinsurers

Keep current and up to date with the changing compliance and insurance regulatory environment

Keep current and up to date with changes in estate/insurance planning strategies

Identify departmental problems, recommend solutions and assist in implementation of change including manual updates

Preferred

Applicable underwriting and insurance designations preferred

Benefits

Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans

Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)

Financial education and counseling resources

Up to 11 paid holidays

3 personal days

150 hours of vacation

40 hours of sick time (or more where required by law)