Remote Short-term Customer Service Representative jobs in United States
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Kforce Inc ยท 1 week ago

Remote Short-term Customer Service Representative

positionUnited States
timeContract
remoteRemote
seniorityNew Grad, Entry Level
money$16/hr - $18/hr

Kforce Inc is seeking a Remote Short-term Customer Support Representative for a customer support project. The role involves handling incoming calls, documenting cases in Salesforce, resolving straightforward issues, and collaborating with senior support agents.

ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Handle incoming calls professionally, ensuring a positive customer experience
Accurately vet and document cases in Salesforce for escalation to senior agents
Resolve straightforward cases such as password resets and basic account inquiries
Work closely with senior support agents to ensure timely and accurate case handoffs

Qualification

Customer service experiencePhone handling skillsSalesforceCase documentationIssue resolution

Required

Experience in customer service
Strong phone handling skills with a customer-first mindset
Ability to document cases clearly and accurately for escalation
Capable of resolving simple issues independently

Preferred

Experience with Salesforce is a plus

Benefits

Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance

Company

Kforce Inc

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Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
dateFounded in 1962
location
Tampa, Florida, USA
people-size1001-5000 employees
web-link
https://www.kforce.com/

H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-05-20IPO
2014-06-08Acquired

Leadership Team

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Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
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Recent News

PR Newswire
Monument Consulting Announces 2025 Strategic Suppliers
2025-11-19
thefly.com
Kforce price target lowered by $5.50 at UBS
2025-11-07
Business Wire
Kforce Reports Third Quarter 2025 Revenue of $332.6 Million and EPS of $0.63
2025-11-04
Company data provided by crunchbase