SWBC · 1 day ago
Office Operations Manager Industrial
Boerne, TX
Full-time
Onsite
Entry, Mid Level
2+ years expSWBC is seeking a talented individual to manage the daily functions in the Ad Valorem division. The role involves overseeing administrative staff, managing operational processes, and ensuring compliance with property value protests and customer service standards.
BankingFinanceFinancial ServicesInsurance
Responsibilities
Manages administrative staff which includes approving weekly timesheets, coordinating time off and sick leave requests, and conducting annual performance and goals evaluations
Develops and maintains special statistical reports to include charts, graphs, and queries as needed for internal and external analysis and reporting
Prepares and files all protest letters with appraisal districts to ensure all protest deadlines are met by the required timeframe
Assists the VP of Operations with various operational functions such as approvals of business processes and addition of new clients and properties; manages office supply purchases and other managerial activities required during the absence of VP of Operations; and signs applicable documents requiring notarization
Researches, enters, and scans proposed values into the Voce software system with protest decisions which includes tracking county deadlines
Obtains tax rates from all entities and updates the database; and maintains a tracking spreadsheet of initial date information requested, date received, and date entered
Obtains missing Bexar County and out-of-county hearing dates from various appraisal districts
Reviews Appraisal Board orders and enters the database; creates and sends generic/recommended litigation letters to clients; and performs notary duties as needed
Performs other duties as required
Qualification
Required
Bachelor's Degree in Accounting, Finance, Business Management, or related field or equivalent work experience
Minimum of two (2) years of experience in processing, researching, and tracking property tax appeals, or related experience
Strong orientation to detail and ability to maintain accuracy in processing appraisal project information and detecting discrepancies
Excellent time management skills to manage multiple tasks/projects and deadlines simultaneously
Strong organizational, customer service, and communication (verbal and written) skills
Strong research capabilities and follow-up skills
Proficient knowledge of property tax appraisal/valuation project processes and procedures
Excellent interpersonal skills
Excellent and effective communication skills, both verbal and written
Proficient computer and accurate keyboard skills in utilizing computer applications such as MS Word, Excel, and Access
Proficient knowledge in MS SQL Server Management Studio
Working knowledge of general office equipment such as phone system, copier, scanner, and the like
Be a Commissioned Notary Public for the State of Texas
Able to sit for long periods of time performing sedentary activities
Able to lift up to 20 lbs. of files, supplies, documents, or other related items
Preferred
Previous team lead experience preferred
Benefits
Competitive overall compensation package
Work/Life balance
Employee engagement activities and recognition awards
Years of Service awards
Career enhancement and growth opportunities
Leadership Academy and Mentor Program
Continuing education and career certifications
Variety of healthcare coverage options
Traditional and Roth 401(k) retirement plans
Lucrative Wellness Program
Company
SWBC
SWBC is a provider of insurance, mortgage, and investment services to financial institutions, businesses, and individuals.
1001-5000 employees
H1B Sponsorship
SWBC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (16)
2023 (9)
2022 (22)
2021 (14)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Gary Dudley
President and Co-founder
Recent News
2025-09-12
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