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Floor & Decor · 2 days ago

Field Install Supervisor

Alexandria, VA

Full-time

Onsite

Mid Level

3+ years exp

Floor & Decor is a leading retailer specializing in flooring and home improvement products. They are seeking a Field Install Supervisor to oversee the activities of Field Install Specialists, ensuring project execution and enhancing customer experience in retail environments.

Home DecorHome ImprovementRetail

Responsibilities

Responsible for cross-project communication on items, such as: sets, fixtures, merchandise layout, bay elevations, etc

Supervise the work activities of FISs within his/her area

Train, and develop FISs within the work team. Engage in coaching for the development of FISs

Assist FISs with merchandising bays, set compliance with planograms, replacing labels, pack out, and building displays

Partner with store and regional teams to execute merchandising strategies

Follow up on assigned activities of the FISs in his/her area and ensure execution of projects and general service activities in relation to FIT standards

Monitor set compliance with planogram, ensure merchandise is displayed in a neat and appealing manner

Monitor and engage the team during pack out activities, flat stacking and display builds

Execute timelines to complete projects per schedule and communicate any issues to the Divisional Execution Manager

Ensure that POP and signage is ordered and properly set according to planogram

Monitor and review timekeeping, expenses and training data on FIT team

Communicate store and FIT objectives to FISs using the appropriate programs and tools

Participate in the interview process for hiring of new FISs and partner with DEM on recommendations

Provide input into appropriate discipline decisions related to FISs

Provide input to the DEM on performance appraisals of FISs and make recommendations on promotion of associates in his/her area

Qualification

Retail experienceMerchandising skillsTeam buildingMicrosoft Office SuiteProblem-solvingOrganizational skillsCustomer serviceMulti-taskingDetail-orientedWork under pressure

Required

Minimum of three years of relevant experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company

Experience working in a retail environment and merchandising departments

Proven problem-solving and team building skills

Excellent organizational skills

Strong computer skills including Microsoft Office Suite

Must be detail-oriented

Must possess excellent customer service skills and work well under pressure

Ability to multi-task, meet deadlines, and work in a fast-paced environment